Job Title: ServiceNow DeveloperLocation: Remote RoleInterview: Video Interview Description: Responsibilities• Ensure effective Service management and Support activities in line with client needs and architectural requirements.• Ensure continual knowledge management.• Adherence to the organizational guidelines and processesRequirements:• Minimum 3 to 10 years of experience in Starburst Presto Application administration• Must know basics of Azure, AKS - Azure Kubernetes services, Docker.• Must have experience in converting business requirement into technical concepts• Good knowledge on ITIL framework & Service management• Understand business requirements in BI context and design data models to transform raw data into meaningful insights• Identify key performance indicators (KPIs) with clear objectives and consistently monitor those• Analysing data and present data through reports that aid decision-making• Convert business requirements into technical specifications and decide timeline to accomplish• Create relationships between data and develop tabular and other multidimensional data models• Chart creation and data documentation explaining algorithms, parameters, models, and relations• Design, develop, test, and deploy scripts and perform detailed analytics• Redefine and make technical/strategic changes to enhance existing Business Intelligence systems• Create customize charts and custom calculations as per requirements• Design, develop and deploy business intelligence solutions as per needs• SQL querying for best results, use of filters and graphs for better understanding of data• Work with users and team members at all level for performance improvement and suggestions• Ability to build from good relationships with clients/operational managers and colleaguesMandatory Experience:• Perform Support based on established best practice methods of project operations guidelines.• ITIL fundamentals• Service Management• Good communication skillsMandatory Technical Skills• Starburst Presto Administration• SQL• Azure• AKS