Sr Software Developer, User Services

United States🕖 11 months ago

Description

Position at MOZ Group

Moz is looking for a strong mid or senior level Node.js Software Developer to join the User Services team, responsible for building applications to support all invoicing, charging, and subscription-management for Moz products.

The User Services team at Moz is responsible for ensuring we have the services we need to keep business running. This includes User Authentication and Logins as well as Subscriptions management and Billing. The team is part of the larger engineering group at Moz which supports the development of Moz’s core SaaS products. Engineering collaborates across roles and disciplines to deliver tools for digital marketers in all industries and aspects of Search.

What you’ll do:

Lead the team through our agile framework to scope projects and deliver software against the subscription and payments problem-space using using the following technologies:

Node.jsSQL

Work collaboratively with the engineers on the User-Services team to ensure quality and performance of the systems through code reviews, documentation, analysis and enforce engineering best practices to ensure high-quality software

Contribute to our devops culture by maintaining our systems, including creating documentation, runbooks, monitoring and alerting, integration tests, etc.

Maintain SLAs for our applications, add logging, metrics and alerts to ensure errors are proactively identified and corrected.

Lead and mentor people through architecture design and development for new features and capabilities, and for migration of legacy systems, to meet business and customer needs.

Take turns in the on-call rotation, handling systems and operations issues as they arise including responding to off-hours alerts

Build internal administrative tools for customer support, account management, and other business users

Share information and help unblock team members using your expertise and experience to enable them to learn and contribute effectively.

Collaborate with other teams on dependent work and integrations as well as be vigilant for activities happening outside the team that would have an impact on the work that User Services does.

Required Experience:

At least 5 years of experience as a software engineer delivering products or services using web technologies

Experience working with SQL, Node.js, Javascript, micro-service architecture

Experience working with relational databases

Experience working with API design and distributed backend systems

Experience working remotely with a distributed team

Great problem solving skills

Preferred Experience:

Led a team of engineers on a project and seen it to successful completion

Experience mentoring junior team members

Been involved in a cross-team effort for improving adherence to standards eg. Observability

Worked on a payments processing system

Experience working with AWS/Terraform

Experience working with AWS

Experience working with Stripe API

About The Moz Group

The Moz Group, a subsidiary of Ziff Davis, Inc (NASDAQ: ZD), is a leading provider of marketing technology solutions primarily for small and medium-sized enterprises that empowers businesses to engage their customers digitally and grow their revenue by leveraging the power of online search, email, voice, and text communications.

About Ziff Davis

At Ziff Davis, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for and environment that rewards your best work.

Ziff Davis offers competitive salaries, health benefits, and company-sponsored events. If you are seeking a dynamic work environment where you can see the direct impact of your performance, then Ziff Davis is the place for you. We offer a fun and friendly working environment where individuals are given the opportunity to learn, grown and build on their skills.

#Moz

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