Senior ServiceNow Developer, HRSD

About The Salvation Army

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. We continually adapt to meet emerging needs.

These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now recruiting for a Senior ServiceNow Developer for our HR ServiceNow platform (HR Service Delivery).

The Senior ServiceNow Developer provides deep technical experience in implementing best practice solutions that support ITIL (IT Infrastructure Library) based processes within the organization. The successful candidate must be able to foster positive relationships, be solution oriented and have a keen attention to detail.

What you will be doing:

Develop, configure, and enhance the HR ServiceNow platform functions to reflect TSA HR’s Service Delivery requirements.Support existing functions, debug and fix technical problems.Write clean, efficient, and maintainable code.Document code and application functionality.Provide input into high level and detailed technical specifications for small to medium projects.Assist in prioritizing backlog to ensure the most critical work is being addressed.Assess and communicate risks associated with the change and strategy to mitigate the risks.Collaborate with cross-functional teams to identify and prioritize business requirements.Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.

What you bring to the table

5+ years of ServiceNow development experience (scripting, workflows, and integrations) – preference to development in HR Service Delivery:System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAPProven ability to document technical solutions, and build artifacts as necessary.Strong experience in ensuring high degree of development standards are adhered to minimize the risk on introducing errors into the production by following the internal SDLC.Experience in testing, analyzing, collaborating, and assisting with translating business requirements into technical specs to ensure smooth implementation of new enhancements, applications or modules.Experience in loading, manipulating and maintaining data between ServiceNow and other systemsServiceNow Application Developer certification is preferred

What We Promise

Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & BermudaWork from home and flexible hoursBenefitsContinuous learning and growth through challenging workThe chance to be part of a leading digital and business transformation for over 100,000 employees and volunteersAn opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organizationWe live our Core Values as a faith & values-based organization, we hire and serve people of all backgrounds, faiths, and traditions – there’s a place for everyone to belong here.

Compensation

The salary range for this position is $71,318 (min.) to $106,976 (max). Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

How We Hire

We are committed to creating a workplace where people experience meaningful work, a sense of hope and optimism, an environment of trust, and inspired results. If this sounds like an environment in which you would like to work, apply here today!

We embrace equity, diversity, justice, inclusion and belonging and we’re committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve. The more inclusive we are, the better our work and workplace will be. The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

We thank all applicants and will contact candidates selected for next steps.

Key Skills

• Design