ServiceNow Developer - ITOM

Job Role : ServiceNow ITOM Developer

Exp Level : 3 - 5 YearLocation : RemotePackage : 12-15 LPANotice Period : Immediate to 30 Days

Required Skills: Experience in ITSM and good understanding of ITIL processes and how they can be implemented in ServiceNow such as Incident, Problem, Change, Knowledge, CMDB, reports/metrics etc.CMDB, Discovery, Service Mapping knowledge and experience.Utilize ServiceNow Discovery domain. Discovery includes IT Assets, Physical Hosts, Virtual machines.Perform normalization and synchronization with the CMDB.Configure Mid servers.Good experience in Form & Field dictionary management-for ex. New field addition or modification of existing field.Experience in Form/view layout changes, related list addition/modifications.Experience in Add/modify ACL (considering future scope) and Validation of ACL for troubleshooting.Experience to Create/update SLA definition, schedules and respective workflows.Experience in Creation or modification of the advance transform map scripts. These scripts are important in order to transfer the data smoothly into ServiceNow using Advance Import sets scripts.Experience in Create/modify Service Catalog and workflow.Manage application and forms linking & visibility.Build new workflow and customize Out of Box workflows for various applications including Service catalogue /fulfilment request, change management, problem management, service level agreement including custom IT /non- IT applications.Manage and develop various client side objects like Client script, UI policies, UI actions, UI scripts , email scripts, server side objects like Business rules, Script include, Workflow scripts, Schedule, notifications, dashboards, reports.Advance level of debugging to resolve issue related to scripts.System integrations, custom code development, 3rd-party application API integration.Good understanding of SOAP, REST and JSON frameworks.Excellent JavaScript proficiency.Develop test plans and deployment for ServiceNow version upgrades.Experience in Reporting and build Dashboards and Homepages.

Certification:NOW Admin Certification is preferred

Key Skills

• JavaScript