Salesforce Developer

Who We Are

Recollective is the world’s leading online qualitative research platform. Over the past decade, we've worked with some of the largest and most ambitious organizations to help them engage with their target audiences to gain valuable and actionable insight.

With an award-winning suite of powerful research functionalities supported by highly skilled in-house research and service professionals, Recollective makes it easy for our customers to conduct their research online. Whether as a fully customizable DIY solution or implemented with the support of our growing network of global service partners, Recollective is in use at thousands of organizations around the world.

As a fast growing tech company located in Ottawa, Canada, we have very ambitious goals and we’re not slowing down. We like to dream big, get things done and have fun while doing it. Interested? Apply today!

Who You Are

As a Salesforce Developer, you will be someone with an expert understanding of the Salesforce platform and other business systems, and a seasoned professional with the ability to provide strategic, analytical and project support to quickly identify and implement areas of improvement. This role will involve working closely with varied internal stakeholders to understand business requirements and to ensure proper communication, documentation, prioritization and accurate management of all aspects of our projects. The ideal candidate will be happy liaising at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact. This role is for someone who is excellent at translating business requirements into technology solutions.

Role Responsibilities

The responsibilities of a Salesforce Developer include but are not limited to:

Serve as a systems administrator/developer for the Salesforce environmentHandle basic to intermediate administrative functions including, but not limited to: user account maintenance, permissions, public groups, sharing rules, reports and dashboards, flows and other tasksWork with integrated applications including AWS Connect, Adobe Sign, Conga, Celigo, NetSuite, LinkSquares, Mailchimp and others (previous experience is desirable)Develop, test and document Flows, APEX, Visualforce, Lightning Component Framework, page layouts, apps, actions, custom settings, mobile administration, validation rules, custom fields and objects, etc.Troubleshoot system issues and outages where requiredImplement process automations and other new or enhanced features when necessaryPerform audits of Production/Sandbox environments Identify and evaluate Salesforce efficiency, helping to outline potential opportunities to streamline and improve processesReview, test and plan Salesforce regular release and packaged app updatesIdentify and gather requirements, translating them into scalable solutions with a focus on exceptional user experience and best practicesIdentify unused or underutilized platform featuresCommunication of any platform changes to end users and managementTechnical and training documentation

Required Skills and Experience

University degree/diploma in a technical subjectMinimum 3 years of experience in administration and development of Salesforce’s Sales and Service Clouds with:Experience implementing Salesforce configuration changes, including, but not limited to: Flows, APEX, Visualforce, Lightning Component Framework, Javascript, HTML, approval processes, fields, page layouts, roles and permissions, record types, dynamic layouts, apps, actions, custom settings, mobile administrationAdvanced knowledge of Salesforce permissions, roles, reports, dashboards, etc.Experience with APIs and integrating apps and third-party services into complex Salesforce environmentsSalesforce certifications e.g. Developer, Advanced Administrator, Platform App Builder, CPQ Specialist (considered an asset)Strong understanding of Salesforce.com best practices and functionalityAt least 2-5 years of experience in analyzing requirements, writing functional specifications, conducting tests and interfacing with business usersStrong data management abilitiesA documented history of successfully driving projects to completionPrevious experience working in a fast-paced and high-growth environment preferredA proactive attitude to platform enhancementsExcellent relationship-building and communication skillsAbility to liaise with stakeholders at all levels

Location

This position is open to all applicants located in Canada, although strong preference will be given to those located in Ottawa and those willing to work within the Eastern Time Zone. We offer supportive and flexible work arrangements to all our employees - a mix of in-office and virtual.

Working at Recollective

Some people excel in a more formal hierarchy, with a precise job description or in an environment where your path forward is pre-defined in a traditional way. This is not that kind of place. At Recollective, everyone is a driver - there are no passengers and no excuses as we continue to build our company together.

If you are customer-obsessed, inspired to find your own new challenges and opportunities, energized by fast-paced change, and driven to blaze our own trail…click here to find out why you will love it here (https://www.recollective.com/careers#facts)

Our Core Values

Our core values serve as our compass, helping us maintain our corporate culture by hiring candidates with aligned values, shaping our programs and policies, and guiding our actions and decisions.

Read more about each of our core values here: https://www.recollective.com/careers#core-values

Here is what else you can expect when joining Recollective in this role:We offer competitive compensation and reward people based on performanceComprehensive health benefits including a generous healthcare spending account (Health, dental, vision etc.)4 weeks' vacation, 3 personal days each year, and a flexible statutory holiday policyGenerous Group RRSP matching and much more.._________________________________________________________________________

Recollective is an equal opportunity employer and welcomes applications from all qualified individuals including women, Indigenous peoples, people with disabilities and racialized people, people from gender and sexually diverse communities.

We want to be sure that everyone is able to participate fully and equally in our selection process. If you are selected for an interview, please let us know if you require any special accommodation.

Recollective is committed to protecting our job applicant's personal information. We gather, store and handle data fairly, transparently and with respect towards individual rights. By applying, you declare that you have read, understand, and consent to our Job Applicant Privacy Policy.

We would like to thank all applicants for their interest in our company, however, only those candidates selected for an interview will be contacted by our Talent Acquisition team.

Key Skills

• AWS
• Project Management