Genesys Developer

United States🕖 9 months ago

Dice is the leading career destination for tech experts at every stage of their careers. Our client, National Computer Systems, is seeking the following. Apply via Dice today!

Description:

2/12 Reopening for canidatates.

Interview feedback- good experience, but lacking in:

Genesys Cloud (specifically the Architect application)Natural Language IVR applicationsSalesforce (Or some other CRM application) Integration

Wow factors for this job:

Fully remote, work from anywhere.Ability to get in early on a Genesys implementation with multiple projects planned.This is a role an individual looking for an employer that makes a difference in the world. All employees contribute to exceptional patient care.

Bill rates and pay rates are estimated based upon Lightcast data. Client is looking for our market insight.

Job Description:

Our client is looking for a Genesys developer to join their team. This role is responsible for analyzing the business need to develop flows and to design, propose and code solutions to address complex business issues.

The role also includes the ability to develop new and/or enhance existing applications, workflows, or system code to enhance our call center agent productivity or configuring and administering the solutions using the Genesys Cloud platform.

A Genesys Cloud Developer is responsible for creating applications that use the Genesys Cloud APIs or integration capabilities. They are familiar with web programming and REST APIs including developing and implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX platform.

Key Skills

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