Sr. ServiceNow UX/UI Developer

About USDM

USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth.

As part of the ServiceNow/ProcessX team, USDM is changing how life sciences companies are deploying ServiceNow, extending to manufacturing, lab, clinical, quality, drug safety. You will help set up and optimize life sciences companies' ServiceNow platform. Are you ready to make an impact and drive real digital transformation in life sciences?

Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.

Nature and Scope of Job

The Sr. ServiceNow UX/UI Developer will be responsible for responsible for implementing solution design using best industry practices.

Primary Responsibilities

ServiceNow development, ServicePortal, UI/UX design, and ServiceNow process workflow. Serve as the Senior ServiceNow application developer responsible for implementing solution design using best industry practices. Facilitate requirements gathering and document requirements. Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead. Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis. Participate in discovery sessions and process definitions with team lead and other developers. Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows. Develop common UI components for re-use across the application portfolio, leveraging Agular JS. Convert a set of current UI components from Backbone to Angular JS. Ensure code is in compliance with architectural standards and future direction. Collaborate with UX engineers and designers to implement markup/designs

Qualifications

5 years of direct ServicePortal development experience with ServiceNow. Certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD) (preferred), ServiceNow ServicePortal Micro-Certification (preferred). Strong verbal and written communication skills. 3+ years of experience designing and developing ServiceNow, ServicePortal prototype and Wildframe. Modern JavaScript Libraries (Angular, Javascript, CSS, Bootstrap, jQuery). Excellent HTML/CSS/JavaScript/Angular JS/Bootstrap 3 framework experience. Understanding of UX best practices. Experience with process flow documentation creation

Education

Bachelor’s degree in Computer Science.

Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

Sit or stand at a desk in an environmentally controlled home office environment for prolonged periods of time. Constantly operate a computer and other office productivity machinery, such as a calculator, scanner, or printer. Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.

Equal Opportunity Statement

USDM Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Disclaimer

This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Compensation

Salary/Hourly Rate Range (W2): USD 140000 -160000 per year

The base salary/hourly rate range represents the anticipated low and high end of the USDM’s compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.

Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.

Both full and part time employees, who are at least 21 years of age, are eligible to participate in USDM's 401k plan. Full and part time employees may be eligible for paid time off.

All employees are eligible for USDM's rewards and recognition program.

For more details about our benefits, visit us here: https://usdm.com/careers

Key Skills

• Angular