ServiceNow Developer IV

Overview

We are seeking a highly motivated, experienced Sr. Developer to join our ServiceNow team! The ServiceNow Developer is a key member of the team who will work closely with Program Managers, Business Systems Analysts, and key stakeholders to deliver solutions on the ServiceNow platform. To be successful in this role you will need to have broad experience across the ServiceNow platform, strong understanding of core ITIL and development processes and an understanding of end user workflows in the modules which you are supporting. As a Senior Developer, you should have experience implementing and supporting a wide variety of SN products across the ServiceNow ecosystem including but not limited to: CMDB, ITSM, ITAM, Workplace Service Delivery, Employee Center Pro, IRM/GRC, SecOps, and HRSD. You will be delivering outcome-based solutions that enable our employees and automate business processes across the company.

Responsibilities

This is an amazing opportunity to join a company that is very early in their ServiceNow journey. If you have a passion for ServiceNow and want to apply your knowledge and experience into growing ServiceNow’s footprint, come join us! The candidate will be responsible for ongoing enhancement and maintenance of the ServiceNow platform. You should have fluency in a wide variety of ServiceNow products that enable you to collaborate on solutions with the team, external partners, and key stakeholders.

This candidate should be comfortable working in unfamiliar or new areas of the platform, reading online documentation, creating prototypes quickly and ensuring your skills are always growing. Avalara has big plans for the platform and we are looking for a candidate who can advance our platform goals of expansion, automation and simplicity.

Primary Responsibilities

Utilize out-of-the-box or value-add administrative features to fulfill business requests and initiativesStay up to date on relevant industry trends and best practices and constantly exchange ideasPartner with other developers to automate common employee workflows (pw reset, software requests, etc.)Ability to evaluate, document and develop integrations with new or existing enterprise platformsAbility to align our platform with best practices and new solutions released by ServiceNowContribute to the technical requirements surrounding complex business or process changesKeep pace with your knowledge of changes coming from ServiceNow in their new releasesProvide innovative solutions and ideas for process or platform automationDay to day administration of the platform which includes patching, upgrades, break fix items, performance monitoring and guiding end users as to the best way to use the platformOther duties as assigned by your leadership

Knowledge, Skills And Abilities

Strong development experience within ServiceNowBasic knowledge of Agile development methodologiesAbility to communicate complex technical information to a variety of audiences (technical and non-technical)Ability to effectively prioritize work, balancing support volume with project/product driven rolesAbility to work independently and as part of a global team

Qualifications

Bachelor’s degree in related field (or equivalent experience) requiredMinimum of 8 years IT experience Minimum of 5 years of ServiceNow developer/admin experienceKnowledge with JavaScript, Angular, PowerShell, MySQL, Web Services (REST/SOAP)Certified ServiceNow Admin (preferred)Certificated ServiceNow Application Developer (preferred)ITIL Foundation Certification (preferred)

About Avalara

About Avalara:

We’re building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.

Avalara works with businesses of all sizes, all over the world — from corner stores to gigantic global retailers — to calculate tax accurately and automatically, at speeds measured in milliseconds. That’s a massive technical challenge, in terms of scale, reliability, and complexity, and we do it better than anyone. That’s why we’re growing fast. Headquartered in Seattle, Avalara has offices across the U.S. and around the world, in Brazil, Canada, India, U.K, Belgium and across Europe.

Equal Opportunities

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, colour, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

Key Skills

• Angular
• Backend
• SQL
• Agile
• JavaScript