Do you have a passion for solving complex technical problems? Do you enjoy thinking out of the box and facing new challenges? If you love working with other engineers, interacting with customers, solving real-world software mysteries, and want the opportunity to tackle tough technology problems, this is your role!
Real-Time Innovations (RTI) is the largest software framework provider for smart machines and real-world systems. Our software runs the largest power plants on the continent, connects perception to control in over 200 autonomous vehicles, drives the new generation of medical robotics, controls hyperloop and flying cars, and provides 24x7 medical intelligence to hospital patients and emergency victims.
Our diverse and global workforce believes in working hard and enjoying the journey. We recognize employees for their achievements, offer great opportunities for career growth and development, and provide the tools they need to succeed. We also offer great benefits and the best of post-pandemic work-life balance. We support unlimited work from home, fully remote location, in-office work, or any combination. We offer “team weeks” so you can grow to know your coworkers without missing out on growing your family. We even pay an extra bonus if you take uninterrupted vacations. RTI is certified Great Place to Work, is rated as one of the Healthiest Companies in the Bay Area, and is listed as one of the Best Companies for Women to Advance. At RTI, you can get off the billing treadmill and work in a positive, supportive, diverse environment with a team that cares about you.
We’re looking for someone to be a critical member of the Professional Services team that ensures RTI customers succeed with Connext. Learn more about the journey of an Application Engineer here! Listen to a podcast with an Application Engineer who drives customer success!
Join us and help make a real difference!
What you will be doing in this position:
Communicate with our customers regularly to provide technical guidance, assistance, and prototype proof-of-concept projects.
Provide onsite and/or remote technical training, configuration/code review, architecture and design guidance, and debugging of complex distributed systems.
Triage customer issues and find timely solutions both onsite and remotely.
Always learning about RTI's technology as well as customer use cases and technology frameworks.
Share your experience and knowledge with other RTI teams to contribute to company growth.
Ensure customer success with RTI’s technology.
Please note: This position is technical, but you will not be developing a product.
Degree in Computer Science, EE/CE, or equivalent work experience in a related field.
5+ years of relevant work experience.
Strong written and verbal communication skills.
Ability to present your ideas to an audience.
Programming fundamentals in any language.
Driven and engaged in continuous learning.
Interested in working directly with customers to ensure their success.
Positive, proactive, and results oriented when solving problems.
Exceptional team player who collaborates well but also comfortable working independently in a deadline driven environment.
Must be willing to travel onsite to work with our customers.
Solid understanding of operating systems and networking fundamentals.
Experience writing and debugging code in C, C++, and/or Java.
Excellent debugging skills in a wide variety of technologies, networking protocols, operating systems and programming languages.
Experience with middleware and/or other messaging technologies (e.g. Apache Kafka, MQTT, etc). RTI Connext and/or OMG DDS experience is a plus.
What we do :
Real-Time Innovations (RTI) is the largest software framework provider for smart machines and real-world systems. Our software runs the largest power plants on the continent, connects perception to control in over 200 autonomous vehicles, drives the new generation of medical robotics, controls hyperloop and flying cars, and provides 24x7 medical intelligence to hospital patients and emergency victims. We are the best positioned small company in the world to create the very real future of intelligent, distributed systems.
RTI leads the world market for software that connects real-world devices. We solve some of the greatest challenges in technology. Our mission is to transform industries: automotive, medical, power, defense, and control. Few small companies can truly claim to make the world run better like RTI. Come help make a real difference!
What we offer you:
Flexible working schedule
Remote working + Home Office Stipend to cover the costs of working from home
Private health and dental insurance
Employee Managed PTO + “Real Vacation Bonus”, an additional bonus for taking more than 1-week of uninterrupted vacation
Annual bonus based on individual and company performance + other prizes and awards
How is life at RTI:
We live and work by our core values, which emphasize excellence, teamwork, and reaching your potential. Our motto is “Enjoy the journey”, above all we must enjoy what we do and have fun at work.
We recognize employees for their achievements, offer great opportunities for career growth and development, and provide the tools they need to succeed
We have been certified as a Great Place to Work for three consecutive years both in Spain and the US.
We cultivate a fun environment and promote face to face interaction. We hold the Company Kick Off (CKO) once a year, a large event in which the company flies all employees to the Silicon Valley office for a week full of team building, employee recognition, and opportunities to simply enjoy colleagues. We have also implemented our "Team Weeks", these happen a few times a year and all members from related teams get together in one of our office locations, either in Spain or US (California or Colorado), for a week of face-to-face meetings, training, fun activities, lunches, conversations and shared experiences.
We have a collaborative and inclusive environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers. Our culture embraces transparency, learning, and fun.
RTI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color national origin, sex, age status as a protected veteran, or status as a qualified individual with disability.