Required Experience:6+ years of experience in IT industry.5+ years of experience in ServiceNow.5+ years of experience in production support.3+ Years of experience in agile and ITIL methodology and related platforms Required Skills:ServiceNow Platform ITAM certificationServiceNow CIS-Discovery certificationServiceNow Application Developer certificationServiceNow CMDB implementation experienceServiceNow Service Mapping designExperience of SAAS platformsUnderstanding of Linux/Windows systems Nice to have:Certified AWS cloud practitioner Description of Duties:Implement ITAM, Service Mapping and manage CMDBFlexible to work off hours implement production changesFlexible to work in different technologies apart from ServiceNowWork in sprints and coordinate with Devs to fix issues in production.Incident/Problem/Feature queue maintenance and SLA adherence