ServiceNow FSM Developer

Role: ServiceNow FSM Developer

Location: Canada(Remote)

Job Type: Contract Job Description: FSM ImplementationMinimum 9+ years working experience with ServiceNow platform as a Developer in enterprise-wide, multi-tier ServiceNow production environment.At least 5 years experience as working as Senior ServiceNow developer for Large EnterpriseAbility to conduct / lead/plan requirement gathering work shopsAbility to provide tool comparison and guide on product RoadmapAt least 7 years of experience in the IT Industry Experience as developer / Dev leadWorking knowledge of cloud scripting languages preferably JavaScript’s, JSON.Excellent / advance understanding and ability to script automated processes.Agile Scrum methodology ExperienceHands-on experience integrating ServiceNow with external systemsSolid knowledge of JavaScript, HTML, CSS.Portal Scripting in Angular JSCSS based UX/UI design & developmentUnderstanding of Angular based Client side & Server-side scriptsClient Side and Server-Side Scripting i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.Client and Server APIs i.e., GlideDialogWindow, Glide Form, GlideAggregate, GlideRecord, etc.Hands-on experience in ITSM, Service Level Management, Service Catalog, Release Management, Asset Management, CMDB, Event Management, Orchestration, Active Directory integration, B2B Integration and Virtual Agent.Excellent time management, organizational skills, crisis management and problem-solving skills are essentialsGood oral and written communication skills Strong analytical, teamwork and customer engagement skillsEnsures information is accurate and complete Self-motivated and open to learn all aspects of cloud administrationMust be willing to teach and share all knowledge with team members and other operational teams Certification a plusServiceNow Administration certificationServiceNow Certified Implementation specialist (Various Tracks)ServiceNow Service Portal Certification Required Skills -Strong ITSM Process knowledgeReporting & DashboardsGood understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best PracticesNotifications & WorkflowsImport Sets, Transform MapsREST, SOAP IntegrationsService Portal Pages, Widgets, UI MacrosVirtual AgentClient & Server APIs, Script IncludesJavaScript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge Soft Skills -Strong communicationTeam managing skills Must Have Skills: Workflow configuration Business Rules/Flows/System properties Knowledge Management for FSM Mobile configuration UI scripts/actions/Forms Asset configuration Workspace configurationCatalog items/Order guide with less than 10 Access role configuration Notifications Chatbox configuration - Virtual agent Resource Scheduling Dynamic scheduling.

Key Skills

• CSS
• SQL
• OOP