What we offer
(Among other benefits)
Food vouchersMajor Medical InsuranceMinor Medical InsuranceLife InsuranceSaving fund & Voluntary Saving Account (Fondo de ahorro & Caja de ahorro)Creditas: One of the main guaranteed loan platforms in Latin AmericaAgreements: Different national universities and languages schools and special deals.Vacations + Mexican Holidays granted + Floating days.PTO´s (Personal time off)Trainings: Webinars, online trainings, safari books access (now O’Reilly books).
Before you apply, please get familiar with Luxoft:
Luxoft locations: https://career.luxoft.com/locations/Logeek Magazine: https://career.luxoft.com/logeek-magazine/Luxoft Alumni Club: https://career.luxoft.com/alumni/
Mandatory Skills Description:
- Proficiency in batch scheduling tools and systems (e.g. Autosys), with hands-on experience in job scheduling, monitoring, and automation.- Knowledge of SQL and database concepts for querying and analysing application data- Proficiency in scripting languages (e.g., Python, PowerShell) and automation tools for system administration tasks- Strong technical skills in troubleshooting, system monitoring, and incident management.
Project Description:
The successful candidate will join the existing Production Control team and will be responsible for ensuring the smooth operation and availability of our production systems and applications. work closely with cross-functional teams to troubleshoot issues, provide technical support, and implement solutions to minimize downtime and maintain high levels of system availability. The team currently covers a 24/7 support model.
Responsibilities:
- Ensure smooth running of all automated production processes and the general well-being of main services. - Respond to alerts, incidents, and service requests in a timely manner, troubleshooting technical issues and providing resolution or escalation as needed - Coordinate with third-party vendors and support providers to resolve issues and escalate complex technical problems when necessary. - Coordinating and maintaining day-to-day batch processing and file transmission schedules to ensure standards, schedules, and service levels are maintained. - Maintain documentation of production processes, configurations, and troubleshooting procedures to ensure accurate and efficient support