Salesforce Developer -Service Cloud

Position: Sr. Salesforce Developer -Service CloudLocation: Remote work allowedDuration: Full-time/Permanent

Job Description: •Key words to search in resume: Apex, Visual force, LWC, Salesforce Service Cloud, Einstein Chatbots, SOQL•Hands-on development experience with Salesforce Apex, Visualforce, Batch Apex, Scheduled Jobs, Queues & API/Web Services/Kafka integration. •Hands-on experience with Einstein chatbots or Chat Bot platform/ Frameworks. Build and deploy Digital Agents. •Ability to develop/automate with Service Cloud, Experience Cloud, LWC, Python.•Ability to work with Salesforce Flows, Process Builder, Lightning app builder, configure omnichannel/ChatButton/Queues, Email Templates/Notifications, Email-to-case, Case Assignment rules update, Embedded Service Deployment Scripts, and Intelligent routing. •Understanding of NLP, growth of the intent and utterance library to continue to make bot smarter. [Einstein Bot training/model management] •Experience with tools like: Dataloader, Workbench, SFDX - VSCode Salesforce extn.•Knowledge of Change sets, permission sets, SOQL queries, notifications/email templates/alerts setup. •Salesforce Certifications: Salesforce Certified Platform Developer•Develop/Configure automation processes where necessary, using established design standards, core workflow principles that are scalable and simple to maintain. •Experience w/ Agile (JIRA), enterprise environments & end to end Salesforce development lifecycle.

Key Skills

• Python