ServiceNow Developer

Service Now Developer Telecom domain ServiceNow Integration Specialist The ServiceNow Integration Developer will be responsible for ServiceNow discovery and mapping as well as working with Configuration Items (CI)Design and Architect Automation workflows using ServiceNow Integration Hub and spokesExcellent hands-on expertise with IntegrationsExcellent hands-on expertise with DiscoveryRepresent a specific technical domain in the IT organizationEnsure the CI data is properly maintained and is available when and where it’s neededDevelop, document, and implement CI data governance processes and procedures for effectively managing CI dataEnsure that the CMDB effectively supports other ITSM processes such as Incident, Change, and Asset Mgt.Develop and monitor CI data health reports / dashboards and resolve any issuesEnsure the quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely mannerProactively identify CI classes, attributes, and relationship types that are requiredProactively identify and resolve CI data, metric, process, or functionality gaps in the CMDBEnsure the CIs are created or updated using only approved processes and proceduresDevelop, document, and implement CI data audits and address any issues that ariseEvaluate enhancement requests and identify appropriate solutionsValidate CMDB functionality as part of ServiceNow platform upgrades and deployments

Key Skills

• SQL