Azure Logic Apps Developer/Admin12+ monthsRemote
Job DescriptionThe Support Service Specialist works directly with customers and members of our Business-to-Business (B2B) support service team to support our clients’ business and business-to-business file transfer systems.The Support Service Specialist interacts with clients to provide solutions to issues in their file delivery system which they cannot resolve locally. The role collaborates closely with Client contacts, fellow support service team members, and Consultants to ensure accurate resolutions to issues. The right candidate is a highly motivated analytical thinker, problem solver with strong soft skills, capable of supporting Microsoft Logic Apps in Azure environment.QualificationsThe Support Service Specialist should have a minimum of 2 + years experience with Microsoft Logic Application suite in Azure environment:Understanding of cloud technologies (maintenance and administration)o Azure Logic Applicationso Azure functionso Virtual Machineso API Managemento API Data gatewayDevelopment work in C# (Design, Build, Test)Complete knowledge in XSLT translationWorking knowledge of JavascriptMicrosoft Logic Applications flow development/analysisUnderstanding of custom Services, Adapters, and ProtocolsData file transfer types (FTP, FTPS, SFTP, HTTPS, AS2)Understands MS Logic Applications mapping, trading relationships, cross-references,, etcThe Support Service Specialist must be familiar with the following technologies and concepts:Azure cloud operation and administrationCoding development lifecycle methodologiesVirtualized servers and hosted server architectures.Security standards (PGP/GPG, SSL certificates, SSH, cloud-based secrets)Relational database management systems (e.g., MSSQL, Oracle, DB2)System and port architectureElectronic Data Interchange (EDI) standards (e.g., X12, EDIFACT, Flat-File(positional/delimited), XML/Jason)Managed File Transfer (MFT)Enterprise Application Integration (EAI)Working Knowledge of the following:API calls using authorization mechanisms (Basic, client secret, OAuth 2.0)Understanding of Azure SQL, Queries and Stored ProceduresStorage services: BLOB, queues, file storageThe Support Service Specialist will be responsible for:Workwith clients to understand and resolve issues that the client raises within the application setProvide knowledge to assist in resolving file delivery failuresProvide guidance on parameter settings within the application suiteWork in conjunction with team members in support of their clientsCommunicate proactively with clients across multiple mediumsUse of ticketing system and other office support tools