Role: Service Now Developer/ArchitectLocation: Remote. Preference given to San Antonio, Austin, and Houston, TexasHours: Monday- Friday 8:30-5:00 pm CSTFull time, Permanent RoleSalary: $110-115K with up to 15% annual bonusNOT OPEN to C2C or SponsorshipMust pass US Security Clearance
Job Description:The ServiceNow Developer will be responsible for core system configuration as well as day-to-day user requests and incidents.The ServiceNow Developer will also be responsible for technical design, ServiceNow code and architecture, and work with key business units to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform.Extensive knowledge and experience with ServiceNow is requiredExperience configuring core ServiceNow modules including Service Catalog, Asset, SAMP, IRM, Discovery, Service Mapping.Exceptionally strong written and verbal communication skills.ServiceNow System Admin Certification preferredResponsibilities:Optimize existing and develop new service catalog offerings and associated flows with a focus on continual improvement and automation.Leverage Flow Designer to further mature the service catalog and migrate away from workflows.Provide technical guidance on existing workflows for streamlining and improved efficiencies.Identify inefficiencies to ultimately implement areas of automation.Leveraging ITSM, CMDB, and HR service deliveryMaintain an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc.Qualifications:Minimum 3 years of direct experience as a ServiceNow Admin or application ownerExperience configuring core ServiceNow modules including Service Catalog, Asset, SAMP, IRM, Discovery, Service Mapping.Knowledge of the ServiceNow app engine and the process for developing and supporting custom applicationsHands on experience in Service Catalog/Service Portal modules.Experience with Advanced scripting, Performance Analytics, Reporting and other use case areas are highly desirable.Experience with Flow designer, Workspaces and UI Designer desirable.Ability to draft and document test plans for both a technical and business user audience.Ability to be flexible, adaptable and learn new concepts quickly.Ability to work effectively in a team environment with aggressive deadlines and multiple priorities as well as the ability to work independently with minimal supervision while delivering results.Excellent demonstrable written and verbal communications skillExperience with Microsoft suite of office products – Excel, Word, Teams etc. is desirable.Demonstrates a high degree of customer service and teamwork.Good organizational, multi-tasking, and time-management skillsDemonstrated understanding of ITIL processes, operations, and procedures.Overarching understanding of ServiceNow Enterprise product suite.Certification(s):ServiceNow System Admin Certification required.ServiceNow Certified Implementation Specialist a plusServiceNow Certified Application Developer a plusITIL Certification is highly desirable.
Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/The Company will consider qualified applicants with arrest and conviction records.