ServiceNow AI/Predictive Intelligence Developer
• Design, develop and implement AI algorithms and logic in ServiceNow.• Develop data ingest and data transformation architecture.• Coordinate to ensure the testing and deliverables are complete.• AI - Use Cases (enable determination of the SN native capabilities). Use Cases are as follows:a. PI Clusteringb. PI Similarityc. Basic – auto assignment of assignment group based on short description and category.d. Gap analysis for similar KB knowledge articlese. Incident linking for similar incidentsf. PI usage of possible / probable of P1 / P2 incidentsg. Leverage ServiceNow native capabilities of Predictive Intelligence / Machine Learning.