Remedy Developer

Dice is the leading career destination for tech experts at every stage of their careers. Our client, RedSalsa Technologies, Inc., is seeking the following. Apply via Dice today!

Remedy Developer

Location: Remote

Duration: 9 months

Minimum Requirements:

Years

Required/Preferred

Experience

5

Required

Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience.

5

Required

Strong Database query languages (SQL PL/SQL) experience.

5

Required

Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner.

5

Required

Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions

5

Required

Strong verbal and written skills in communicating with peers and different levels of users.

5

Required

Skilled documenting processes.

4

Required

Skilled in performing remote support trough diagnostic techniques and pertinent information gathering.

4

Required

Strong skills assisting with unit testing.

4

Preferred

Experience working on projects utilizing agile project management methodologies.

2

Preferred

Experience with Health and Human services

Regards,

Kevin

RedSalsa Technologies Inc

Phone:

Key Skills

• SQL