Must be able to obtain a Public Trust (This position is not for a commercial client)
Key Required Skills:ServiceNow development, ServicePortal, UI/UX, ServiceNow process workflow, ServiceNow enterprise layer Certs: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), ServiceNow ServicePortal Micro-Certification
Position Description:• Serve as the Senior ServiceNow application developer responsible for implementing solution design using best industry practices• Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead.• Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis.• Participate in discovery sessions and process definitions with team lead and other developers• Collaborate with Junior ServiceNow application developer in implementing solution design per customer requirements and using best industry practices.• Develop common UI components for re-use across the application portfolio, leveraging Angular JS• Ensure code is in compliance with architectural standards and future direction• Collaborate with UX engineers and designers to implement markup/designs
Skills Requirements:Basic Qualifications:• Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field• Masters or Doctorate degree may substitute for required experience• 5 years of direct development experience with ServiceNowRequired Skills:• 5 years of direct development experience with the ServiceNow platform that includes scoped/custom application development.• 5 years of experience in custom inbound and outbound REST and SOAP integrations.• 5 years of experience configuring and customizing all aspects of ServiceNow - UI Actions, UI Policies, UI Pages, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Roles / Groups, Service Catalog, Reports, Dashboards, Inbound Actions and Notifications.• 5 years of experience designing and developing ServiceNow process flows and workflows• 2 years of Performance Analytics experience• 3 years of experience with importing and exporting data to ServiceNow using data loads, transform maps and XMLs.• Strong verbal and written communication skills• JavaScript design patterns (AMD, etc.)• ServiceNow Certified Application Developer (CAD)• Good HTML/CSS/JavaScript/Angular JS/Bootstrap 3 framework experience• ServiceNow ServicePortal and widgets development experience• 508 compliance understanding
Desired Skills:• Proven experience developing ServiceNow scoped applications• Certified Application Developer Certification• Micro-Certification in Performance Analytics• ServiceNow Certified System Administrator (CSA)• Familiarity or knowledge with older service management systems, like HESK.• Knowledge of Responsive Design• Experience with process flow documentation creation
Education:• Master's degree and 5+ years of experience in a training-related field or bachelor's degree and 7+ years of experience in a training-related field• Certifications: ServiceNow Certified System Administrator (CSA) and/or ServiceNow Certified Application Developer (CAD)• Must be able to obtain a Public Trust