Sr. ServiceNow Developer

PURPOSE

This position’s primary responsibility will be to support our growing ServiceNow implementation. This role will provide platform support, implement changes and requests, and work on system integrations. 

Responsibilities

Participate in developing the application roadmapTesting and validation to ensure the system is working properlyAssist with integrating clients and third-party software integrationsMeet with internal/external clients to determine business, functional, and technical requirementsContribute to training and documentationProvide data, reporting, and analytics in support of business operations and metrics

MINIMUM SKILLS AND EXPERIENCE

Direct ServiceNow Experience

Experience with ServiceNow ITSM, CMDB, SPMExperience developing within a domain separated instance preferredServiceNow certifications (Administration (CAS), Developer (CAD)) preferredWorking knowledge of Script Includes, Business Rules, Scheduled Jobs, Workflows, Flow Designer, Update Sets, import sets, transform maps, Client Scripts, IU Policies, Form designing, Inbound Actions, Notifications, Reporting, Dashboards, Form designing, and Service CatalogExperience integrating ServiceNow with other third-party platforms, including ingesting data from those systems preferred

General Technical & Development Experience

JavaScript experience requiredHTML, AngularJS, jQuery, Service Portal experience a plusWorking knowledge of API (Application Programming Interface) Management; REST, SOAP, Formats JSON, XMLGeneral and technical documentation writing, based on audienceProject Management, Agile Scrum Management, a plus

Professional Qualifications

Bachelor’s degree required, Computer Science, MIS or equivalentThe ideal candidates will have 5+ years of hands-on ServiceNow experienceAbility to work both independently and within a team environmentAbility to work on multiple projects simultaneouslyBackground in ITIL and Knowledge Management processes preferableExcellent organizational, verbal, and written communication skillsDemonstrated ability to solution with limited requirements

We are seeking highly motivated individuals who meet the following criteria:

Excellent organizational, verbal, and written communication skills A passion for technology, problem-solving, and customer service Strong ability to efficiently manage multiple tasks Contribute in a fast-paced, team-oriented environment. Possess strong problem solving and analytical skills Exhibit excellent leadership, communication, and collaboration skills. Upbeat, friendly, motivated, and ready to help our team and clients.

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Starting Salary Expectations: $115,000

Key Skills

• JavaScript