ServiceNow Developer

We are seeking a highly skilled and experienced Senior ServiceNow Developer to join our IT team. The ideal candidate will have 8-10 years of experience in developing and implementing ServiceNow solutions, with a strong understanding of IT Service Management (ITSM), IT Operations Management (ITOM), and other ServiceNow applications. This role requires a deep technical knowledge of the ServiceNow platform, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.Key Responsibilities:Design and Development: Architect, develop, and implement solutions on the ServiceNow platform, including custom applications, integrations, and workflows.Configuration: Configure ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, and CMDB.Scripting: Write and maintain client scripts, business rules, UI policies, script includes, and other script-based components.Integration: Develop and maintain integrations between ServiceNow and other enterprise systems using SOAP, REST, and other APIs.Performance Optimization: Monitor and optimize the performance of the ServiceNow platform.Troubleshooting: Diagnose and resolve technical issues related to ServiceNow applications and integrations.Best Practices: Implement best practices for ServiceNow development, including coding standards, security, and data management.Collaboration: Work closely with IT, business stakeholders, and external partners to gather requirements, design solutions, and deliver high-quality ServiceNow implementations.Documentation: Create and maintain comprehensive technical documentation, including design specifications, test plans, and user guides.Mentorship: Provide guidance and mentorship to junior developers and contribute to their professional growth.Qualifications:Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree is a plus.Experience: 8-10 years of hands-on experience in ServiceNow development and implementation.Certifications: ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist, or other relevant certifications.Technical Skills:Proficiency in JavaScript, Glide API, HTML, CSS, and AngularJS.Experience with ServiceNow platform administration and development.Strong understanding of ITIL processes and principles.Knowledge of integration technologies and protocols (SOAP, REST, LDAP, SSO).Experience with database design, SQL, and data modeling.Familiarity with Agile development methodologies.Soft Skills:Excellent problem-solving and analytical skills.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Detail-oriented with a focus on quality and continuous improvement.Leadership abilities and experience in mentoring junior developers.Preferred Qualifications:Experience with ServiceNow ITOM, HR Service Delivery, Customer Service Management, or Security Operations.Knowledge of DevOps practices and tools.Experience in managing large-scale ServiceNow implementations.What We Offer:Competitive salary and benefits package.Opportunities for professional development and career growth.A collaborative and dynamic work environment.The chance to work on innovative projects with cutting-edge technology.

Key Skills

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