Job DescriptionEpicor Iscala experience in the versions listed below:iScala ver 3.0 FSP2iScala ver 3.0 FSP4iScala ver 3.2iScala ver 2.3 SR3 Years of experience required for each skill: 5+ years of experience. Here are the primary roles and responsibilities:Receive comprehensive knowledge transfer from the existing iScala resource, ensuring a thorough understanding of current systems, processes, and procedures.Investigate, troubleshoot, and resolve User Acceptance Testing (UAT) defects and issues during the Hypercare period, ensuring system stability and performance.Develop detailed documentation of processes, configurations, and troubleshooting steps to maintain a clear and comprehensive knowledge base.Provide training and knowledge transfer to the application support team, ensuring they are well-equipped to handle future support and maintenance tasks.Demonstrate flexibility to continuously learn new aspects of the iScala system and share this knowledge with team members to foster a collaborative and informed working environment.Assist in ongoing support and maintenance activities, ensuring smooth operation and quick resolution of any emerging issues, while keeping the team informed of any changes or updates.