Microsoft Dynamics 365 Customer Engagement Developer

We are seeking an experienced and talented Dynamics 365 CE Developer to join our amazing team. As a Dynamics 365 CE Developer, you will be responsible for designing, developing, and implementing customised solutions on the Dynamics 365 Customer Engagement (CE) platform. Your expertise will be crucial in delivering high-quality software solutions that meet our clients' business requirements and enhance their overall customer relationship management capabilities.

Responsibilites

Collaborate with stakeholders, including business analysts, project managers, and clients, to gather and analyse business requirementsDesign and develop custom solutions using the Dynamics 365 CE platform, including configurations, customisations, and extensionsImplement and integrate third-party applications, plugins, and components to enhance system functionalityDevelop and maintain system integrations with other business systems, such as ERP, CRM, and marketing automation toolsCustomise and extend data models, entities, workflows, business rules, and processes to align with clients' specific needsCreate and modify reports, dashboards, and other data visualisation tools to provide meaningful insights to end-usersConduct code reviews and perform quality assurance to ensure adherence to coding standards, best practices, and security guidelinesPerform system testing, debugging, and troubleshooting to identify and resolve issues and bugsCollaborate with cross-functional teams to support end-to-end software development lifecycle, including requirements gathering, design, development, testing, deployment, and post-production supportStay up to date with the latest advancements and features of the Dynamics 365 CE platform and recommend improvements and optimisations

To be successful in this role, you will have:

Proven experience as a Dynamics 365 CE Developer or a similar roleStrong knowledge of the Dynamics 365 CE platform, including the underlying architecture, data model, and security modelProficiency in configuring and customising Dynamics 365 CE, including creating and modifying entities, workflows, business rules, and pluginsExperience with web development technologies, such as HTML, CSS, JavaScript, TypeScript, and front-end frameworks like Angular or ReactFamiliarity with Microsoft Power Platform, including Power Apps and Power Automate (Flow)Knowledge of common integration patterns and technologies, such as RESTful APIs, SOAP, and ODataProficient in writing complex SQL queries and optimising database performanceStrong problem-solving skills and attention to detailExcellent communication and interpersonal skillsAbility to work collaboratively in a team environment and independently with minimal supervision

Preferred Qualifications

Microsoft certifications in Dynamics 365 CE development or related areasExperience with Azure cloud services and Azure Logic AppsFamiliarity with DevOps practices and tools for continuous integration and deploymentKnowledge of agile software development methodologies

Key Skills

• Angular
• CSS
• Frontend
• TypeScript