Sr SalesForce Developer (With AI Background)

Position Title: SalesForce DeveloperLocation: India - Remote

Purpose of Position: Developing, implementing, and assessing the effectiveness of programs that enhance excellence and increase enrollment requires accurate and relevant data. SalesForce is the primary vehicle currently used by the Organization for capturing such information and the SalesForce Developer will perform an integral role in developing and interpreting such data. To make the organization scalable to a national level, all roles must heavily leverage advanced technology, especially AI, to do much more for far less in the shortest amount of time possible.

Duties and responsibilities:The SalesForce Developer will:

Leverage technology to a high degree, including but not limited to expertise in engineering AI prompts for maximum productivity and impact.Maximize the utilization of SalesForce within the Organization.Collaborate with all CSCOE Departments to develop and leverage data and achieve Organizational goalsCollaborate with all CSCOE departments to understand goals and data to help inform a strategy to meet each department’s goals.Prepare a written plan to strategically leverage data to achieve Organizational goals.Execute and deliver reports and analysis relevant to the Organization’s mission. Inform the Organization’s Overall StrategyIdentify and regularly report on important patterns and trends that inform the ongoing strategy of the Organization. Collect, Integrate and Analyze Data Using state-of-the-art tools including artificial intelligence (AI) where appropriate, optimize data collection, integration, analysis and utilization in measuring and enhancing the effectiveness of the Organization’s programs. Develop routines (templates) that can be automated and easily modified for reuse. Integrate key constituent data points from various sources (Salesforce, Wealth Engine, Alumni Finder, Website/Social Media) to help inform development strategy. Serve as the SalesForce Content Expert for CSCOE Optimize and maintain the Organization’s Constituent Relationship Management (CRM) Database (currently SalesForce). Using Python or similar tools, analyze data maintained in SalesForce to ensure such data is used to its maximum benefit.Maintain data integrity and security and run queries. Understand the expansive capabilities of SalesForce to inform the strategy around greater utilization. Produce Reports and Reconcile Data Produce and maintain reports for both internal (staff) and external (board, donors, schools) audiences that provide insights into planning, execution, and effectiveness of CSCOE initiatives.Develop metrics that measure the return on investment attained on CSCOE initiatives Reconcile data between finance and development on a consistent basis. Be responsive to additional needs and requests from the President that may arise from time to time. Qualifications The SalesForce Developer will: Hold a bachelor’s, master’s or terminal degree. Possess five or more years of experience as a data manager.Be fluent in state-of-the-art computer applications relevant to data creation and analysis. Machine Learning and Deep Learning skills are preferred.Have advanced knowledge of SalesForce and demonstrated competence in its application.Be able to display and communicate data such that it is comprehended and useful to the target audience.Be creative and able to “think outside the box” in developing unique, innovative, and constructive data bases and analytical tools for assessing the Organization’s effectiveness. Be a team player who works collaboratively and effectively with other members of the Organization.

Key Skills

• Python