Chatbot Developer

Role: Engagement Manager/Implementation Consultant (IVR and chatbot)Location: Open for Remote as well but there would be 10-15% travel depending upon client need).Specific skill set: Banking domain and banking products experience. Experienced PGM is the primary. AI is a plus.

Technical Skills: Lead the development and implementation of end-to-end banking solutions, leveraging your expertise in both technology and banking domain knowledge, with a particular emphasis on AI and Conversational AI (Chatbot) applications.Serve as a subject matter expert on banking operations, regulations, and technology platforms, providing insights and recommendations to internal and external stakeholders, with a specific focus on AI-driven solutions and Chatbot capabilities.Act as a liaison between the business and technical teams, fostering strong communication and collaboration to ensure alignment on project objectives and priorities, with a focus on integrating AI and Chatbot solutions seamlessly into banking workflows.Collaborate with business stakeholders to understand their requirements and translate them into technical specifications and functional designs, incorporating AI and Chatbot functionalities where applicable.Solution the end-to-end banking application integrating with various core banking systems, AI and BOT applications. Guiding and supporting the implementation teams for timely and quality deliverables.Drive innovation and continuous improvement within the team, staying abreast of industry trends and best practices in AI and BOT technologies, and applying them to optimize banking operations and customer experiences.Conduct workshops and training sessions to educate team members and clients on solution capabilities, including Banking, AI and Chatbot development methodologies and best practices.Participate in pre-sales activities, including solution presentations, demonstrations, and proposal development, to support business development efforts and drive revenue growth, showcasing the value proposition of AI-driven banking solutions and chatbot functionalities.

Key Skills

• Machine Learning