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We believe freedom of movement drives human progress. Unique challenges require the problem-solving skills of a diverse range of individuals. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.
As a Dynamics 365 software developer on the global center team, the ideal candidate will enjoy solving complex problems, have strong interpersonal skills, and a desire for continuous improvement. This team supports the Omnichannel experiences used by our agents and dealers to communicate with our customers. The software developer will enhance and support the tools and technologies our customers use to connect with us.
You will help us deliver and maintain channels such as Live Chat, Messaging, SMS, Voice, Apple Messages for Business, Google Business Messages, WhatsApp, and more.
This is a long-term remote role, and offers benefits such as health and 401k. For those who may require it, sponsorship could be considered.
Pay range: $56.00-$60.00 per hour.
Note: We cannot work on C2C basis.
RESPONSIBILITIESDevelop, test, and deploy enhancements to existing code to improve and/or maintain Dynamics 365.Work with business users to identify needs and apply or propose appropriate technical solutions using Microsoft Dynamics 365.Create, implement, and maintain technical documentation for Dynamics 365.Diagnose and triage technical errors, data issues, and performance challenges.Proactively provide feedback throughout the Agile journey, seeking for continuous process improvement.
QUALIFICATIONSStrong experience with Microsoft Dynamics 365 (Customer Service Workspace).Strong experience with C# and JavaScript.Knowledge of code version control and branching.Excellent English writing and verbal skills.Experience with Microsoft Azure Logic apps.Experience with Test-driven development is a plus.
PREFERRED:Any experience with Microsoft Omnichannel for Customer Service.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
The Company will consider qualified applicants with arrest and conviction records.
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