
Job Description:Minimum 7+ years of working experience with the ServiceNow platform as a Sr. Developer / Team Lead in enterprise-wide, multi-tier ServiceNow production environment.• At least 3 years’ experience as working as Technical architect for Large Enterprise• Ability to conduct / lead/plan requirement gathering work shops• Ability to provide tool comparison and guide on product Roadmap• At least 7 years of experience in the IT Industry Experience as developer / Dev lead• Working knowledge of cloud scripting languages preferably JavaScript’s, JSON.• Excellent / advance understanding and ability to script automated processes.• Agile Scrum methodology Experience• Hands-on experience integrating ServiceNow with external systems• Solid knowledge of JavaScript, HTML, CSS.• Portal Scripting in Angular JS• CSS based UX/UI design & development• Understanding of Angular based Client side & Server-side scripts• Client Side and Server-Side Scripting i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc.• Client and Server APIs i.e., GlideDialogWindow, Glide Form, GlideAggregate, GlideRecord, etc.• Hands-on experience in ITSM, Service Level Management, Service Catalog, Release Management, Asset Management, CMDB, Event Management, Orchestration, Active Directory integration, B2B Integration and Virtual Agent.• Excellent time management, organizational skills, crisis management and problem-solving skills are essentials• Good oral and written communication skills Strong analytical, teamwork and customer engagement skills• Ensures information is accurate and complete Self-motivated and open to learn all aspects of cloud administration• Must be willing to teach and share all knowledge with team members and other operational teamsCertification a plus• ServiceNow Administration certification• ServiceNow Certified Implementation specialist (Various Tracks)• ServiceNow Service Portal CertificationRequired Skills -• •Strong ITSM Process knowledge• •Reporting & Dashboards• •Good understanding of Business Rules, Client Scripts, UI Policies, UI Actions, ACLs & Best Practices• •Notifications & Workflows• •Import Sets, Transform Maps• •REST, SOAP Integrations• •Service Portal Pages, Widgets, UI Macros• Virtual Agent• Client & Server APIs, Script Includes• JavaScript, AJAX, AngularJS, HTML, CSS, JSON, Agile Scrum Knowledge• Soft Skills -o Strong communicationo Team managing skills Dynamic international team
Key Skills
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