Oracle Forms/ColdFusion/PL-SQL Developer (with Tier III User Support)

Note Required someone working with any FDA or HHS client (Federal Government)

Job Title: Oracle Forms/ColdFusion/PL-SQL Developer (with Tier III User Support)Job Location: RemoteJob Duration: Long-Term Job Responsibilities:Serves as a Oracle Forms/ColdFusion/PL-SQL Developer / Tier III User Support Tier III Help Desk engineer for FDA CBER CSOM Operations efforts. Follows existing standard operational procedures for user support response. Serves as analyst supporting user support request and CBER IT Liaison activities. Responsible for meeting client and program Service Level Agreement (SLA) for all user support request response and resolution metrics. Responsible for generation of Monthly Metrics Reports (MMR) following existing standard operating procedures.

Key Skills

• SQL