Sr. Developer With Telcordia

Sr. DeveloperLocation: RemoteSkillTelcordia, TIRKS , SWITCH, LFAC, SOAC, NSDB, WFA / C, WFA / DI, WFA / DO, CNM, SNAM, LEIS, MARCH, TSENDRequired SkillTIRKS TIRKS is the Provisioning System that receives the service order from SOAC or EXACT for special service and Access circuits from trunk translations for message trunks and from Network Planning for local carrier systems. It tracks the order and critical dates, creates a mechanized circuit layout record through automatic design processes, inventory any facilities and equipment orders or defers plug-ins on a service request basis and distributes the word document to the field forces or to interfacing systems such as NSDB. CDOC is distributed to OPS/INE and order information is communicated to WFA/C.PWS (PAWB) PAWS stands for Provisioning Analyst's Workstation. It is a web-based application used to provide analysts with a tool for correcting incorrect or incomplete service orders. This type of order is known as a Request for Manual Assistance (RMA). PAWS is an Ericsson developed application. Approximately 15% of all of the service orders processed in Verizon East have some type of error such as an incorrect address which prevents the order from being completed without some type of manual intervention. The PAWS system receives these orders from the FACS mainframe system through a TCIS link and tracks them in a database. PAWS presents the orders to analysts who correct any missing or incorrect data and then resubmit the information back to the FACS system. PAWS is split into two instances; PAWS North for NY and New England and PAWS South for the MId-Atlantic region.SWITCH The SWITCH system is an operations system for the inventory assignment and administration of switching systems and related central office equipment and is designed for evolution in the direction of supporting digital loop electronics.LFAC Facilities Administration Control System (FACS) is a mainframe application used to provision service orders. FACS has 3 main components: LFACS - contains the outside plant inventory (includes cable and pair) SOAC - monitors and controls the service order flow SWITCH - contains the central office inventory (includes office equipment). Once an order is released from a Consultant's Service Order Processor (MISOSSOP/DOE or SOACS) it enters the Assignment Phase. The first system it encounters is FACS. This is the term applied to the network of systems that assigns outside facilities (cable pair) as well as inside facilities (central office equipment).SOAC Facilities Administration Control System (FACS) is a mainframe application used to provision service orders. FACS has 3 main components: LFACS - contains the outside plant inventory (includes cable and pair) SOAC - monitors and controls the service order flow SWITCH - contains the central office inventory (includes office equipment). Once an order is released from a Consultant's Service Order Processor (MISOSSOP/DOE or SOACS) it enters the Assignment Phase. The first system it encounters is FACS. This is the term applied to the network of systems that assigns outside facilities (cable pair) as well as inside facilities (central office equipment).NSDB (Network and Service Database) NSDB serves as the corporate circuit database. It provides access to corporate data by authorized systems or administrators. NSDB is capable of storing Special Services message carrier and non-designed circuit data along with circuit customer data. NSDB is also responsible for redundancy management and the relational integrity of the data that it stewards or owns. NSDB is interfaced with numerous systems including WFA/C NMA/F Delphi SOAC and NAMS.WFA / C WorkForce Administration / Control coordinates and tracks the installation activities for an entire circuit from the receipt of a work request to the completion of the request. WFA/C provides mechanized and automatic processing of the human and machine tasks required to install and repair Special Services, message, carrier, and non-design (POTS) circuits and services. Additionally, WFA/C provides ready access to detailed circuit records, pending work items and a history of circuit activity. Features in WFA/C facilitate automatic flow-through of work items from the receipt to the completion of a work request.WFA / DI WorkForce Administration / Dispatch In automates the service provisioning and service assurance work functions for those centers and associated central office locations which control the activities of inside technicians. WFA/DI supports centers in two major areas: 1) Service provisioning - by supporting the provisioning process for Special, message, carrier, and non-designed services circuits; 2) Service assurance - by supporting the maintenance process for all equipment and services for which the center is responsible. This may include, but is not limited to, troubles on non-designed, Special, message, and carrier circuits and equipment and switching troubles.WFA / DO WorkForce Administration / Dispatch Out automates the work assignments of technicians who work outside of the Central Offices to install and maintain telephone services. It automates such tasks as loading and prioritizing work requests, estimating the time required to do jobs, and scheduling the work. It provides on-line status tracking of work requests and helps track productivity of a work center for management use.CNM Retired per VASTSNAM (Internally VZ Managed) - Retired per VAST - Signaling Network Activation manager (SNAM) - Supports database of signaling network topology information. Provides centralized administration of STP translations. Stores database of STP translations. Enables you to monitor your STPs for signaling networks.LEIS (Loop Engineering Information System) (Ericsson Supported) - A minicomputer based information system developed by BCR to support the planning and design engineers in Customer Services. LEIS is a closely knit package of planning design and economic study modules that work through common databases to eliminate redundancy. Keeps track of loop pairs and cables for the engineers.MARCH (Memory Administration Recent Change System) The MARCH (Mechanized Recent Change) application translates line- related service order data from FACS into switch-provisioning messages and automatically transmits these messages to targeted switches in the wire centers. The switches in the wire centers are the actual machines which provide customers with their dial tone service. In addition to dial tone changes made on a subscriber's telephone line thru the switch can include: adding call waiting, changing long distance carrier, changing office equipment. These changes are referred to as recent change messages (RCM) and play a critical role in providing service to our residence and business customers. The date due on the service order will determine when the actual order will be delivered to the switch and the service activated. Orders will be placed in a pending file in March until the due date. March also maintains a history file of changes that can be used to restore the switch's memory if necessary. Access to the MARCH application is through the secure datakit node. These nodes are part of the OSN datakit network and maintain by the OSN group. Users must use a secure ID card along with a passcode to access the application.TSEND TSEND = Total System for External Network Distribution which simply distributes TIRKS documents of which there are 100's having to do with the network infrastructure. TSEND was developed for a system that needed a “safe-store” means of distributing documents to a mix of dial-up and private line devices rather than just private line devices (LTERMS). Today TSEND distributes to a mix of private line devices and email destinations. Gone are the dial-ups and the LTERMS are being whittled down due to automation. TSEND also allows through a batch process, the sending of TIRKS daily reports to every office in Verizon. Daily reports let technicians and centers know what is due today. This kicks off early AM. This is being phased out slowly due to new tracking systems such as PCF and WFA’s PC/Blackberry deployment through IFAS where the work can be accessed and tracked online. But TSEND is the software that does the fetch to deliver the daily reports on what work is due and what has been missed from the GOC module in TIRKS to various offices.

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