ServiceNow developer

Position - Sr. ServiceNow Developer - APM ExpertClient – kforceRole- W2Location- 100% Remote

MUST HAVE · Certified Implementation Specialist - Application Portfolio Management (CIS - APM) Certification

· Hands on Technical Development / Developers … Heavy Implementation experience. · Must have recent implementation experience where they have implemented the full suite of capabilities OOB for these modules. Position Summary: As a Senior ServiceNow Developer, you will play a critical role in designing, implementing, and maintaining ServiceNow solutions related to Application Portfolio Management (APM), Configuration and Service Data Model (CSDM), Discovery, and Service Mapping. You’ll collaborate with cross-functional teams to enhance our IT service management capabilities and drive efficiency.Responsibilities:Application Portfolio Management (APM) Implementation:Implement and enhance the APM module within ServiceNow.Define and manage technology portfolios, ensuring alignment with business objectives.Develop service catalogs and other enhancements specific to APM.Configuration and Service Data Model (CSDM):Build and maintain the CSDM framework within ServiceNow.Establish relationships between configuration items (CIs) and business services.Educate APM analysts and enterprise architects on CSDM features.Discovery and Service Mapping:Configure and optimize ServiceNow Discovery and Service Mapping applications.Ensure accurate and up-to-date CI information through automated discovery.Collaborate with infrastructure teams to map dependencies and visualize service relationships.Collaboration and Training:Conduct workshops and training sessions for APM analysts and other stakeholders.Participate in design reviews and SCRUM meetings.Serve as a point of contact for business requirements related to APM and CSDM.Documentation and Process Improvement:Create and update configuration documentation.Continuously improve processes related to APM, CSDM, and related modules.Qualifications:Bachelor’s degree in Computer Science, Information Systems, or related field.10+ years of experience as a ServiceNow Developer, with a focus on APM, CSDM, Discovery, and Service Mapping.Strong knowledge of CMDB and its associated processes.Experience with ServiceNow ITOM modules is a plus.ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) preferred.Skills:Proficiency in JavaScript, GlideScript, and ServiceNow APIs.Excellent problem-solving and analytical skills.Strong communication and collaboration abilities.

Key Skills

• CSS
• SQL
• OOP