IVR Developer

Colombia🕖 4 months ago

Senior Software Engineer – Contact Center

Zensar is seeking a Senior Software Engineer to join our Contact Center Support Team. The Contact Center Development team provides valuable customer experience and cost savings enhancements to the contact center software and ensures their reliability. The successful candidate will need to have extensive experience developing and maintaining Cisco CVP/Voice Applications.

Basic Qualifications:Bachelor’s degree in Computer Science, Management Information Systems, or related area5+ years of experience with Cisco UCCE platforms5+ years of IVR Application development and support experience using Cisco CVP/Voice, VXML/ASR, TTS, Cisco Call Studio 10.5 and up5+ years of experience working with CVP Studio, Java, and back-end integration with Databases and Web Services5+ years of experience with Java 1.7+, Eclipse, Tomcat, Spring MVC, J2EE, SOAP, REST API's5+ years of experience providing QA support and Release Management3+ years of experience in Advanced Speech Recognition solution design and development. (preferably Nuance)3+ years of experience in Speech Tuning and Grammar Analysis & DevelopmentExperience with Voice User Interface (VUI) design and Caller UsabilityExperience with CI/CD Pipeline & Tooling (Octopus)Experience with Visio, MS Project, and other MS Office ApplicationsFamiliarity and exposure to any Cisco 3rd Party Products. (i.e. Nuance, Finesse, Verint, etc.)

Other Skills:Experience with Agile developmentAbility to analyze complex business problems, propose effective solutions and understand and apply business vision and directionAbility to communicate effectively both orally and in writing to management, team members, business and technology professionalsAbility to work in a fast-paced environmentTeam playerGreat attitude

Key Skills

Zensar Technologies

Related Jobs

Canonical - Jobs

Security Engineer Ubuntu

Hamburg, Hamburg, Germany💰 USD70K - USD120K🕖 2 years ago
LimeSurvey

Senior Software Engineer

EUROPE💰 USD50K - USD80K🕖 2 years ago
Covariant

Test Automation Engineer

Berkeley, CA💰 USD60K - USD100K🕖 2 years ago
Plenty of Fish

Senior Android Engineer

🌏 Worldwide💰 USD60K - USD120K🕖 2 years ago
LeadSimple

Lead Software Engineer

🌏 Worldwide💰 USD120K - USD140K🕖 2 years ago
Iterative

Senior Frontend Engineer

🌏 Worldwide💰 USD50K - USD180K🕖 2 years ago
Wander

Data Engineer

🌏 Worldwide💰 USD10K - USD100K🕖 2 years ago
Covariant

Production Engineer

United States💰 USD60K - USD100K🕖 2 years ago
Commit

Senior Back End Developer

Canada💰 USD110K - USD140K🕖 2 years ago
AON3D

Senior Frontend Engineer Platform

Montreal, Qc or Remote USA or Canada💰 USD60K - USD120K🕖 2 years ago
Philo

IT Engineer

San Francisco, California, United States💰 USD70K - USD120K🕖 2 years ago
Canonical - Jobs

Senior Software Engineer Cloud Images

Syracuse, New York, United States💰 USD70K - USD120K🕖 2 years ago
Levity AI

Senior Product Designer

🌏 Worldwide💰 USD60K - USD70K🕖 2 years ago
Clevertech

Hands On Engineering Manager

🌏 Worldwide💰 USD50K - USD130K🕖 2 years ago
SOCi

Full Stack Software Engineer

🌏 Worldwide💰 USD100K - USD140K🕖 2 years ago
Zuplo

Senior Front End Developer

🌏 Worldwide💰 USD80K - USD150K🕖 2 years ago
Tettra

Customer Success Manager

🇺🇸 Remote US💰 USD60K - USD100K🕖 2 years ago
Angi

Senior Software Engineer .NET Core

San Francisco, California, United States💰 USD65K - USD120K🕖 2 years ago
Ethereum

Front End TypeScript Developer

Remote💰 USD60K - USD120K🕖 2 years ago
Toptal

Senior UX UI Designer

🌏 Worldwide💰 USD50K - USD300K🕖 2 years ago