Sr. ServiceNow Developer/ Admin

Description

POSITION SUMMARY

Serve as a part of an IT Service Management (ITSM) team in a highly regulated environment supporting our client. Work with the team to comprehend requirements and develop solutions based on system capabilities, industry best practices, and the preferred outcome. Work in a small agile team, using ServiceNow to deliver and maintain technology solutions that improve operational efficiency with a focus on process improvement and automation.

Essential Duties And Responsibilities

Configure, customize, integrate and support solutions on the ServiceNow platform as it relates to ITSM, ITOM, Service Portal, Workflows, and other functions to meet business needs. Perform ServiceNow Discovery and CMDB maintenance Create and implement workflows, Business rules, client scripts, UI Policies, UI Actions, Access Control Lists (ACLs), Portal Pages, report setup, and data imports and exports. Perform daily administration, troubleshooting, and resolution of any issues arising in the ServiceNow environment. Work in and agile methodology and participate in agile ceremonies providing insight and expertise in level of effort, timeline, and status updates Excellent communications skills required – verbally and written with all levels of IT and business management

Software Requirements

Expertise and experience with ServiceNow and a focus on experience with discovery, and configuration management (CMDB) is required. Expertise with scripting languages such as JavaScript, Python, or PowerShell Web service proficiency (REST, SOAP) as well as XML and JSON knowledge

Experience Requirements

2-5 years’ experience

Education Requirements

Certifications in ServiceNow System Administrator and products such as Discovery, and ITOM are preferred

Skills

Servicenow, Itsm, Cmdb, Implementation, Development, Workflow, Integration

Top Skills Details

Servicenow,Itsm,Cmdb,Implementation,Development,Workflow,Integration

Additional Skills & Qualifications

KNOWLEDGE, SKILLS, ABLILTIES, AND BEHAVIORS REQUIRED

Knowledge of Operating Systems (Linux, Windows) Knowledge of networking concepts such as IP Addressing, Firewalls, ports Knowledge of relational databases (MySQL, MSSQL, Oracle) Knowledge of cloud technologies Knowledge of monitoring tools Knowledge of Agile methodology and software development lifecycle ITIL knowledge with the ability to relate concepts to implementation strategies Creates an inclusive working environment where change can be embraced by all backgrounds Ability to communicate technical topics to a non-technical audience Giving and receiving effective feedback across all interactions Comprehensive understanding of Change Management controls

Experience Level

Expert Level

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Key Skills

• SQL