ServiceNow SPM (ITBM) Developer

Job DescriptionPosition1 No.Experience3 -5 yearsLocationRemoteDescriptionWe are seeking an Intermediate ServiceNow Developer who can independently build and configure solutions under SPM (ITBM) product suite.ResponsibilitiesThis ServiceNow Developer primarily works for clients’ ServiceNow customers and help customers build robust solutions leveraging the ServiceNow Strategic Portfolio Management suiteAs a ServiceNow SPM Senior Developer, the candidate will develop and propose SPM workflows, configurations, customizations, and applications in accordance with the business requirements.Experienced in Implementing Project Management and Resource Management capabilities of Strategic Portfolio Management moduleThe candidate will assist in the ongoing support of the ServiceNow SPM module by actively monitoring, troubleshooting, conducting root-cause analysis, and implementing necessary bug fixes.Harness the capabilities of ServiceNow plugins and automation tools to craft inventive solutions tailored for SPM.Thoroughly review and refine user stories, comprehend requirements and take the lead in the design, development and deployment of solutions.Deliver comprehensive training sessions for SPM and other ServiceNow modules/functionality using diverse methods, while consistently updating end-user documentation.Methodically document, sustain, and revise policies, procedures, and controls governing the operation of the ServiceNow SPM platform.RequirementsWorking knowledge of E2E Project execution phases from “Idea to Finish”, design implementation, deploymentDemonstrated skills as an active listener, respecting other's point of view while contributing the required input through strong communication skillsInterpersonal skills, customer-centric attitude, and ability to deal with cultural diversitySolid hands-on experience and knowledge of ServiceNow application configurations especially in SPMQualificationOverall, 3-5 years of experience in IT Minimum of 2 years experience in ServiceNow solutions and delivery, servicemanagement, and workflow managementMinimum of 1.5 years hands-on experience implementing ServiceNow mid/large scaleITBM/SPM programsManagement consulting experienceCertifications:o ServiceNow Certified System Administrator (Must have)o Certified Implementation Specialist – ITBM/SPM (Must have)

Key Skills

• SQL