Endpoint Technical Developer

Description:

Description: Looking to hire a resource that can develop not just in Python but also PowerShell and .NET. Prefer for the resource to be in NJ to join the team when we have meetings on prem. Importance of the role In the evolving landscape of Hybrid Work, user-centricity is paramount for Client Americas. We are seeking a skilled Endpoint Technical Resource with strong development expertise and experience supporting Windows PC and macOS environments. This individual will develop scripts to resolve end-user issues proactively, gather data from our endpoint management platforms to track compliance, and continuously improve the user experience.Role positioning Reporting to the Endpoint Management Director based in the USA, this role is an integral part of the Americas Infrastructure – Modern Workplace Team Context:· Client has a total of 18,000 end-users and 400 applications in the Americas Zone (75,000 end users globally Americas).· The Client Americas Infrastructure Team provides infrastructure services to all the Americas Zone in a context of a cloud-first strategy.· Modern Workplace covers Digital Collaboration, Endpoint Management, Identity and Access Management.Responsibilities As the Endpoint Developer Technical Resource, you will: · Design and build new scripts and applications to remediate known endpoint issues and enhance the user experience.· Improve and maintain existing remediation scripts.· Develop processes for exporting data by leveraging API calls to our endpoint management systems (Intune, SCCM, Tanium, Azure, Graph API, Citrix, ServiceNow).· Implement all development using a DevOps process, utilizing CI/CD pipelines within a Scrum Agile framework.· Build and maintain scripts and processes to automate the creation and modification of ServiceNow tickets based on KPIs that drive endpoint compliance.· Collaborate with cross-functional teams (Infrastructure, Security, Applications) to ensure seamless integration of end-user computing solutions with other systems and platforms.· Translate business requirements into technical requirements and develop comprehensive technical designs and implementation plans.· Build automation solutions to manage all facets of the end-user computing environment.· Create custom reports using SQL, Microsoft Graph API, KQL, and Power BI.· Proactively identify and address significant bugs or issues impacting the user experience through automation scripts, documenting processes for support teams. Experiences and Expected Qualities The ideal candidate will possess:· 5+ years of experience· English proficiencyTechnical expertise· Keyo Expertise building code with PowerShell, Python, .NETo Expertise in building/Consuming API call/functions to interact with SaaS/PaaS application serviceso Expertise building/following agile, scrum, sprints development process to build applications.o Experience with DevOps application fundamentals and expertise with Azure DevOps or GitHubo MSFT AD / AADo Networking knowledgeo Azure IaaS & Azure virtual desktop & Windows 365o Microsofto macOS expertise (Python/Bash scripting)· Additionalo EDR (Crowd strike)o Bomgaro Thousand Eyes.o MSFT Power Platformo OS Virtualization knowledge (Hyper-V, Citrix, Windows 365)o ServiceNowSoft Skills· Keyo Knowledge of Waterfall and Agile project management methodologies.o Excellent communication skills for providing project updates and status reports.o Ability to work independently with minimal supervision, effectively managing tasks, deliverables, and providing regular updates to management.

Key Skills

• Azure