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This position is HYBRID REMOTE and requires on-site two days per week in Washington, DC.
Must be local to DC, MD, VA, or within 2 hours of commute.
Due to Federal Governement Security Clearance Requirements: U.S. Citizenship
PRISM is looking for a ServiceNow Developer to join our team!
We are a family-oriented IT professional services company with a recognized tradition of excellence, devoted to modernization and innovation within technology and cyber-security. We are looking for a talented and experienced ServiceNow Developer to help us design, develop, and deliver innovative solutions that improve the efficiency and effectiveness of our IT service management (ITSM) processes.
What you'll do:
Design, develop, and configure new application modules, workflows, and catalog requests on the ServiceNow platform.Deliver technical solutions that meet the needs of our internal employees and customers.Perform software configuration and customization, including screen tailoring, workflow administration, report setup, data imports, integration, custom scripting, and third-party software integrations. Create integrations and process automation using API and data integration processes between ServiceNow and other services.Create and maintain Service Catalog Items and Knowledge Bases.Work closely with the IT Service Management Team and other key client stakeholders to understand their needs and develop solutions that meet them.Design and implement security measures to protect the ServiceNow platform and its data.Troubleshoot technical issues related to ServiceNow application configuration and other technical issues.Identify and implement opportunities to improve the ServiceNow platform.Design and implement scalable and efficient solutions that can meet the needs of our growing organization.
What you need to succeed:
Bachelor's degree and 8+ years of experience, or Master's degree and 6+ years of experience in ServiceNow development, with expertise in an enterprise-level environment.Experience supporting the customization, administration, and configuration of the ServiceNow tool.Experience with HTML, Angular, and JavaScript.Experience with Service Catalog and Service Portal within ServiceNow.Experience with the Tokyo release. Experience upgrading to Vancouver is a (plus)Experience with creating and customizing core applications such as Incident, Problem, Change, Service Portal, and Service Catalog Automation System/Process Automation (Orchestration).Prior experience integrating ServiceNow to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.Ability to plan resource requirements from high-level specifications.Strong communication skills and the ability to explain complex concepts in plain language.Proficient understanding of code versioning tools such as Git / Serena / SVN.
Why you'll love working at PRISM:
We are a family-oriented company with a strong culture of teamwork, collaboration, and support.We foster positivity, continuous growth, and development of all company employees.We offer competitive salaries and benefits, including paid time off, health insurance, and 401(k)options.We are growing rapidly, and there are many opportunities for advancement.
If you are a talented and experienced ServiceNow Developer looking for a challenging and rewarding opportunity, we encourage you to apply today!
ServiceNow Developer - Hybrid Remote, Washington, DC