Service Now Developer

Role: ServiceNow developer

Duration: Long-term Contract

Location: FULLY REMOTE with in EU

Enhancing and optimizing critical service delivery processes like order management, assurance and

At least 5 years of experience.

STACK

ServiceNow, Javascript (Glide)

ServiceNow certification(s) such as Certified System Administrator (CSA), Certified

Application Developer (CAD) or Certified Implementation Specialist (CIS)

SCOPE OF WORK AND CHALENGES

Lead the design and development of ServiceNow solutions Collaborate closely with ServiceNow and Backend Architects to ensure a seamless integration

with existing environments and systems.

Customize and configure the ServiceNow platform to align with telecom-specific

requirements, ensuring seamless integration with existing environments and systems.

Implement automation scripts, business rules, and workflows to optimize telecom

documentation as well as test cases and test automation.

Integrate ServiceNow via APIs with fulfillment systems, assurance systems,

billing systems, finance/procurement/logistics systems and other telecom-specific

applications to streamline order processing and fulfillment.

Implement security controls and compliance measures specific to the telecommunications

industry, including data privacy and regulatory requirements

Optionally

Experience with the Telemanagement Forum (TMF) Open APIs Experience with implementation of Assurance (ITSM process) solutions Knowledge of telecom-specific service delivery practices and processes.

Skills: ServiceNow, JS, CSA, CAD, CIS, REST API, DEVOPS, CI/CD, Automation, API,

Key Skills

• REST APIs