Chatbot Developer for Hotel Booking System

About Hotelzify

Hotelzify is a direct booking platform for hotels to help guest book directly with them with the help of our no code website builder, AI Marketing automation tool and AI Front Desk Sales Agent. The idea is to help hotels get more bookings at a lower cost than traditional platforms like Booking.com, MakeMyTrip, Agoda which take 20% of the booking value. We raised 500K USD in April 23 and are currently profitable with over 350K USD left in the bank. Currently, over 5000 hotels in 7 countries use our technology with OYO and Sterling Resorts being some of our bigger clients.

About the FoundersAnirudh, CEO: Led product at Perpule which was acquired by Amazon in 2021. Avid traveller, backpacked across 9 states during 2021-22. Started Hotelzify after traveling across India and listening to property owners who wanted to digitise themselves and improve visibility. I lead all things except tech at Hotelzify.Unni, CTO: Founding engineer at Yulu, leads all things tech at Hotelzify. Has worked across the board on the Hotelzify software with key focus currently on the AI Marketing Automation platform. Unni has over 8 years of experience in building things with over 6 years in early stage startups.

Why work with us?1. Have the freedom to fail: Yes, we embrace failures and accept them as part of startup life. Everyone is encouraged to be fearless and take the lead. Have an interesting idea? Try it out, and our team will back you all the way. 2. Our goal: We want to grow fast and do it our way. In just one year, we onboarded 2500 hotels, while previous competitors had only managed 500 with the same team size. Being unique in our style but consistent with our goal means you can be creative and are encouraged to think outside the box. 3. Travel opportunities: Our team travels to both national and international forums to represent us, and you will have similar opportunities. 4. Young team: The average team age is 26, so rest assured there will be a lot of energy and a flat hierarchy where you are encouraged to have fun at work! 5. Speak with CXOs, VPs, and senior members in tech space: You will get many opportunities to advance quickly and do things that usually take years in just months. If you believe in yourself and want the chance to prove it, Hotelzify is the place to be. We don’t look at the numbers in your date of birth but the revenue you bring! It’s fair game for all.

About the Role / what will you ownWe are seeking a skilled Chatbot Developer to design, develop, and implement a chatbot for our hotel booking system. This chatbot will play a crucial role in enhancing user experience and operational efficiency by automating responses and integrating multiple advanced features.

ResponsibilitiesDevelop interactive chatbot flowsEnable the chatbot to process and respond to voice notes from users.Implement calling capabilities within a multi-agent system to enhance user interaction.Continuously update the chatbot’s knowledge base as new information is provided by users or as queries are resolved.Develop a system where the chatbot, upon failing to answer a question, prompts the user for the correct information, thereby facilitating learning and accuracy.Integrate the chatbot with existing booking management system at Hotelzify for real-time availability and pricing updates.Ensure that the chatbot can handle and escalate conversations to human agents when necessary.

Skills and QualificationsProven experience in chatbot development, preferably with a focus on hospitality or e-commerce platformsStrong programming skills in Python, Flask or DjangoExperience with voice recognition technologies and implementing telephony systems in chatbots.Familiarity with GenAI technologies, especially in conversational flows.Ability to integrate multiple data sources and databases into a unified system.Excellent problem-solving skills and the ability to work in a dynamic, fast-paced environment.

Compensation (~ Rs.15,00,000)Fixed Cash: Rs.10,00,000Variable: Rs.2,00,000 yearlyESOPs: Rs.3,00,000

https://docs.google.com/forms/d/e/1FAIpQLScQBaDR11bNMdyGbjOF4ESxJ41FUHEnIUAwY7AUlNmiywgkug/viewform

Key Skills

• Data Science