Sr. Salesforce Developer (LWC, Apex) - Philippines

THUNDER | JOB DESCRIPTION

Sr. Salesforce Developer (Service Cloud)

Location: Remote (WFH) - Manila, Philippines Metro Area (with availability during US time zones)

Job Summary:

As a Salesforce Senior Developer you will be responsible for supporting Salesforce CRM products including all third-party software integrations, most specifically within Service Cloud. Taking a leadership role in projects, you will be the primary point of contact for Thunder's Customer Success Manager (CSM) and clients, and will delegate cases to all project team members. You will also be accountable for each project team member's performance within the project. Ideal candidates are Subject-matter experts in your field and as such, will provide mentorship to the more junior members of the team!

Role + Responsibilities:

Manage cases and tasks assigned on a daily basisWork on and resolve cases within the specified SLAsHandle all basic administrative and development functions such as, but not limited to, user account maintenance, reports and dashboards, data management, etcHandle basic Salesforce.com data feeds and other integrations (e.g. appexchange installations, outlook integration)Effectively act as the liaison between our users, vendors and the application development teamsCollaborate with members of the user community to define and document development requirementsParticipate in reviewing the business user and product requirements, and application designProvide an accurate status report to the project lead consultantProvide end user support, work on configuration changes, bug fixes, and minor enhancementsAct as the immediate point of escalation for Associate Consultants, Consultants, and DevelopersSubject-matter expert who can provide assistance to anyone who seeks help

Qualifications:

5+ years experience developing specifically for Salesforce or 7+ years experience developing for other platforms, most specifically within Salesforce Service CloudDemonstrated mastery in relational databases, object-oriented programming, software development lifecycle, algorithm analysisMastery of languages like Java, Javascript, C++, C#, CSS, HTMLGreat work ethicAbility to work independently and in a fast-paced, team environmentCreative, critical thinker, analytical (ability to think out of the box)Good problem-solving/troubleshooting skillsTime-management and priority management skillsEffective communication skills (i.e. able to translate technical requirements into business language)Ability to be proactive, and work efficiently and productively with very minimal supervisionDependable and trustworthy

Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Candidates authorized to work in the Philippines are encouraged to apply.

Life@Thunder

The Perks

Generous Health BenefitsCompetitive Vacation offerings + Birthday LeaveReal Opportunity to Develop your Salesforce expertise through Mentorship + Certifications 13th Month Pay providedPerformance Bonus Opportunities and Anniversary BonusPermanent Work From Home (WFH), and WFH StipendMaternity & Paternity Leave providedPeople-First Leave Policies and Benefits for teammate wellbeing

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role.

Thunder | The Opportunity, Mission + Culture

Thunder is here to help organizations love Salesforce, forever. We're passionate about customer success, and seek out innovative consultants with an appetite to provide best-in-class consulting services that we're proud to deliver: www.thundersf.com

We are building a remote-first culture - with "Thundercats" based from Hawaii to NYC to the Philippines - of intellectually curious, collaborative, solution-oriented teammates who love partnering with each other to deliver great work for our customers. We aren't afraid to roll up our sleeves to solve problems, create or refine process. One cultural common denominator: we understand that at this stage of our life cycle, we're here to build!

Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.

Key Skills

• OOP