ServiceNow Developer

Required Information DetailsRole = ServiceNow DeveloperRequired Technical Skill Set = ServiceNow, XML, HTML, AJAX, CSS, HTTP, REST/SOAPDesired Experience Range = 5+ YearsLocation of Requirement = India

Desired Competencies (Technical/Behavioral Competency) Must-Have Technical CompetencyStrong knowledge and experience in IT Service Management, IT Operations Management, Discovery, CMDB and IntegrationExperience in supporting the implementation, administration, configuration, and development of the ServiceNow tool.ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment.Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows.System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified.Ability to work with customers, gather requirements and create solutions independently

Active participation within and among teams and colleagues distributed globallyGood verbal and written communication skills are a mustGood quantitative analytic skills, ability to work with large data setsExcellent problem-solving skills, in particular a methodical approach to dealing with problems across distributed systems.Collaborate well with others, unafraid to provide and receive honest feedback

Behavioral competencyEffective communication skills with both non-technical and technical audiences (verbal and written)Excellent Interpersonal skills to work with the project team members collaborativelyParticipate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)Good-to-Have ServiceNow Implementation Specialist certificationITIL V3/V4 foundation certificationJava developer certification

Responsibility of / Expectations from the Role Understand the given application requirements (or User Stories)Understand and follow the Best Practices and Standards/Guidelines for developmentParticipate in the Daily stand-up meetings and understand the changes proposed on the requirements / user storiesMust be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting

Designated standards and criteriaResponsible for the code quality of assigned tasksPerform Unit Testing and do documentation as requiredProvide support to the users during the User Acceptance TestingProvide any required training to the users on the user stories

Key Skills

• CSS
• SQL
• OOP