Senior Python Developer | Gen AI Startup

Join serenitygpt.com as a Senior Python Developer where you'll have the opportunity to take ownership of cutting-edge projects that leverage Generative AI to transform search technology and automate customer support. Work with a dynamic and ambitious team committed to doing meaningful work and solving real-world problems for global tech and BPO companies. This role challenges you to push your limits, collaborate with talented peers, and grow both personally and professionally as we revolutionize the way search and support systems function. Embrace the chance to be part of an early-stage startup that has just proven traction. About usWe are a Gen AI startup that actually has customers. We fix a problem that resonates with everyone: it’s hard to find information and almost every search box is keyword-based and unchanged since the 90s. We make search boxes understand human language so users can ask questions and get concise verifiable answers with links to sources. We target two use cases:search over documentation, knowledge base articles, and technical forums (we work with global tech companies)automating ticket-based customer support: a ticket comes in, we find an answer based on KBs, prior tickets, support channels in Slack, etc (we work with global BPO companies offering support)Here is a 20-minute video describing what we do: https://www.youtube.com/watch?v=GcdhMoJWikg Key ResponsibilitiesIngest various data sourcesscrape/load HTML pagesload content via API from platforms such as Salesforce, Confluence, Jira, Freshdesk, Zendesk, Slackload content from files in different formats from storage such as Sharepont, Azure Files, Google DriveOptimize Retrieval Augmented Generation pipelines for best performance by identifying the best:chunking strategy (how to split documents before indexing)embedding modelmetadata to include in each chunkLLM and LLM prompt, including Chain of Thought and multi-stage reasoningAutomation:Automate evaluation of search configuration and of the end-to-end question -> answer configurationCI/CD

Why usWe are ambitious, professional, and human (as opposed to corporate)We are on the cutting edge of the most exciting (both in terms of hype and technology) breakthrough of the last couple of decades – Gen AIWe work on concrete use cases that are in production with customers. We have a world-class sales team that we scale in parallel with the technical capacityWe want you to succeed and we’d love to grow together with you.

RequirementsIndustry Experience:At least 3 years of industry/startup experience ideally in a fast-paced environmentFluent with git, code reviews, writing tests, CI/CD.StackPython, PostgresGet-it-done attitude:Move fast, ask questions, figure things out, and get it done.

Benefits1% in equity and GBP25/hourThe position will become salaried as soon as we reach enough traction or get funding. Aspirational salary for the role is GBP80k / year.

Key Skills

• Python
• SQL