Developer Experience Lead - Remote

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce offers a dynamic, collaborative environment, helping you expand your skills and take ideas from inception to delivery. We are seeking a Lead Software Engineer.

Who We Are

At Makeswift a BigCommerce company, we're on a mission to change the way sites are built. To do this, we need to bridge the gap between no-code and custom-code solutions by marrying an elegant user experience with an intuitive developer experience.

Instead of bottlenecked design to production workflows, build production-ready sites directly with production components. Growing team? Version control and real time collaboration. Working with engineers? Reuse their work by integrating existing components directly into Makeswift.

Now, as part of BigCommerce, we have the opportunity to instantly scale our impact and shift paradigms for tens of thousands of customers.

What Is The Role

As our Developer Experience Lead, you'll craft and execute strategic plans to elevate Makeswift's presence in the front-end developer ecosystem. You will work directly with Makeswift leadership to develop initiatives to grow and nurture our developer community, and have the responsibility of transforming innovative ideas into reality.

You'll manage our docs and create engaging content like tutorials, sample code, and starter kits to educate and support developers. Acting as the "voice of the developer," you'll relay feedback to our product and engineering teams, ensuring Makeswift remains developer-friendly.

In this high-impact, high-visibility role, you'll represent Makeswift and BigCommerce at conferences, meetups, and events, where your expertise will resonate with the community. You'll also seek collaboration opportunities within the developer ecosystem to further Makeswift’s developer community goals.

Who You Are

An engineer: You have proven experience in the technology industry as an engineer, technical product manager, developer community manager, developer advocate, developer educator, technically-minded entrepreneur, or similar rolesBS/MS in CS, CE, SEW, EE or MIS, or equivalent experience7+ years experience in building systems using at least two different languagesStrong communicator: You have excellent verbal, written, and presentation-based communication skills. You can communicate complex technical concepts to a diverse audienceContent creator: You have a knack for creating high-quality content in multiple formats, from technical content and tutorials to engaging product videos. An existing following is a big plusPassionate teacher: Sharing your knowledge with others excites you. You look forward to engage and educate the developer communityContinuous learner: You not only have strong knowledge of development best practices but you have the ability to and seek to learn new languages, frameworks and technologies. You are enthusiastic about staying up-to-date with the latest trends and advancements in web developmentExtreme owner: You take initiative in coming up with and executing your own projects to meet a goal. You think outside the boxLead by example: You’re able to work as an individual contributor, leading your peers by example, as well as a manager, supporting and growing individuals within a teamNimble: You are open to changing focus and plans when priorities shift in the high-growth environment that is tech

What You'll Do

Craft and implement strategic plans that enhance developer awareness of MakeswiftSeek out and maintain meaningful relationships and partnerships with the wider web development communityCreate content and resources targeted at web developers like example code or starter kits to fast-track developer engagement and successServe as a prominent internal voice for the developer community, gathering feedback and ensuring our platform continuously evolves to be more developer-friendlySynthesize community feedback, providing clear, actionable insights to product and engineering teams to inform platform enhancementsRepresent Makeswift at developer conferences, community meetups, and events, engaging with the audience and delivering messages that resonate with developers

Diversity, Equity & Inclusion at BigCommerce

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.

Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com.

Key Skills

• CSS
• Frontend