AWS Connect (Amazon Connect Developer / Architect)

Hello Eveyone, Hope you are doing good. We have Urgent Opening with one of our Direct Client, Please share updated resume rahul@sparinfosys.com Role: Senior Engineer / Architect – Amazon Connect Location: RemoteDuration: 3 Months Contract to hire Job Description:Our Enterprise Voice team is seeking a highly motivated, process-oriented Software Engineer for our contact center technologies. You will help drive our insurance business transformation as we redefine experience for our customers. Position DescriptionOur Senior Engineer is a mid-level member of the Voice engineering staff ensuring we provide a friction-less experience to our customers and maintain the highest standards of security and availability. Our team thrives and succeeds in delivering high-quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between. Responsibilities• Provides technical leadership within a team's functional area• Consistently writes production-ready code or configuration with defined standards of readability, maintainability, reliability and testability, and accounts for edge cases and errors. Also, helps other engineers to produce the same.• Specifies the design and implementation of software modules based upon system requirements and architectural guidance• Makes significant contributions to design, code, architectural, security, observability and performance review activities• Translates business needs into technical requirements• Participates in the formulation of non-functional requirements• Understands and implements secure design practices Qualifications• Experience with Amazon Connect including Contact Flows, Security Profiles, Routing Profiles, Queues, Quick Connects• Experience with Amazon Web Services including Lambda, Lex, S3, DynamoDB, API Gateway, Step Functions, CloudWatch• Advanced experience using multiple programming languages including Node.js, Python, C#• Experience implementing infrastructure as code using Terraform• Experience integrating with internal and external applications • Demonstrated deep understanding and ability to complete DevOps tasks• Proficient in complex debugging and root cause analysis• Expert in building test suite and frameworks to automate end to end testing• Demonstrated expertise in software, data, and system design and the appropriate use of patterns and idioms• Contributed to improvements in organizational metrics such as DORA metrics that measure improvements in team velocity and stability of service delivery• Experience and understanding of Security Protocols and Products such as Active Directory, SAML, IAM• Communicates effectively, clearly, concisely and in an audience-oriented way, in written and verbal form, on both technical and non-technical subjects. Actively listens to others and ensures they are understood.• Experience working in an Agile environment (Scrum, Kanban, SAFe)• AWS Certifications at the Associate, Professional, or Specialty level Experience• 4+ years of experience in Contact Center technologies and Cloud Architecture• 4+ years of professional software development experience• 2+ years of hands-on experience developing Contact Flows, Routing Profiles, Queues Lambdas, and Lex Bots• 2+ years of experience using Terraform as Infrastructure as Code• 2+ years of experience in open-source frameworks Education• Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience Rahul.BTeam LeadSPAR Information Systems Email: rahul@metasisinfo.com

Key Skills

• Amazon CloudWatch