Job Description :The Software Solution Engineering Lead is responsible for leading the project engineering team in defining and reviewing the technical requirements for the Duck Creek Platform, including security, integration, performance, quality, and operations. This role serves as the primary point of contact for engineering and customization issues for both the customer and the internal project team.
Key Responsibilities :
Lead the end-to-end software development process, from analysis and design to implementation, QA, delivery, and maintenance.
Review and confirm the completeness and consistency of customization deliverables, addressing any inconsistencies identified.
Customize products to meet customer specifications, including user interface adjustments and third-party software integrations.
Lead the internal team to deliver successful project outcomes while anticipating challenges and implementing effective solutions.
Serve as the product and project expert and primary point of contact for engineering and customization issues.
Act as the primary escalation point for project teams and customers, involving leadership only when necessary.
Contribute intellectual property back into the Duck Creek practice.
Manage multiple complex projects simultaneously.
Perform additional duties as required.