Job Description
Implementation of Avaya Aura Experience Portal – AAEP (7.x),• Responsible for overall data /call flow design and development of sophisticated IVR applications for Avaya• Developing Avaya EP IVR applications in AAOD (Avaya Aura Orchestration Designer)• Configuration/Monitoring of IVR & Java based applications and Databases and troubleshooting AAEP• Design and Development of supporting applications for Java, IVR, CTI, Avaya CMS etc.• Exposure to AIC (Avaya Interaction Center 7.3.x) native SDKs• Design and development of database for Java and IVR applications• Implementation and Support of Java based solutions with wide expertise in:• Java(JDK 1.8)/Swing/JDBC• Java multi-threading, REST, SOAP Web Services & Microservices using Spring framework, XML, JavaScript • DB concepts like Oracle RDBMS, PL/SQL, MySQL• App Server like WAS/JBoss/Tanuki/Apache/Tomcat Server• Eclipse IDEA, SQL Developer, Ant, Subversion, JIRA, Confluence • Static App-Scan, 2-way SSL implementations • Liaise with diverse teams in IT and business to facilitate incident analysis and resolution. • Support to business team, on site/on call during application testing and issue resolution • Prepare functional and technical spec documentation. • Adhere to Project Lifecycle complying to policies and procedures ensuring quality software delivery to business and stakeholders