ServiceNow Developer

India🕖 4 months ago

Role:- ServiceNow DeveloperExp.:- 4+ yearsMode:- Remote

JOB DESCRIPTION:-

Key responsibilities:

General support, administration and maintenance of ServiceNow platform and associated applications.

Configure and maintain SLA, catalog items and their associated workflows Understand how ServiceNow can enable the end users and Service Desk Agents to become more efficient and configure the platform to achieve measurable business benefits.

Working closely with IT and business teams to configure and improve core platform capabilities in accordance with ITIL best practices.

Monitor health, usage and overall compliance of ServiceNow and its applications. Coordinate application and platform upgrades and assist in building and maintaining internal technical documentation, manuals, policies, and processes Deliver High Level Designs for End-to-End Solution, get it reviewed and approved by appropriate stakeholders from various participating domains

Required Skill Set:

Strong ServiceNow Technical Analysis experience, with the ability to partner technical developers and Operations team to improve the client experience. Ability to analyse, troubleshoot and resolve complex software application related problems.

Understanding of ITIL process, Service Management, IaaS, PaaS and SaaS platforms. Strong requirements gathering knowledge gained through heavily client focused roles.

Worked around Agile development environments, including Agile/Scrum team meetingsUnderstanding of Software development lifecycle Core experience on the following are MUST:HTML/XML, Java scripts, MySQL database, Service-now Glide objects and scripts.

ServiceNow Supported Integration interfaces: Data Import/export sets, Web-services (REST API and SOAP) Email, JDBC/ODBC, JSON, SSO SAML2.0, Update sets, Script Includes, Business rules, ACL Security scripts, Client scripts UI pages, UI Macros, UI Scripts, UI Policies, UI Actions, Service portals, Pages, Widgets, Chat support and Virtual Agent. Database, Tables and Structure, DB Views and their implementation in ServiceNow Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.

Exceptional customer service skills Service Now Development and Administration experience (as a developer, analyst or any other technical role) Experience of Agile delivery methodologies, understanding of SAFe would be an advantage Knowledge of ITIL Agile tools like JIRA, Confluence etc

Key Skills

SourceBae

Related Jobs

Canonical - Jobs

Security Engineer Ubuntu

Hamburg, Hamburg, Germany💰 USD70K - USD120K🕖 2 years ago
LimeSurvey

Senior Software Engineer

EUROPE💰 USD50K - USD80K🕖 2 years ago
Covariant

Test Automation Engineer

Berkeley, CA💰 USD60K - USD100K🕖 2 years ago
Plenty of Fish

Senior Android Engineer

🌏 Worldwide💰 USD60K - USD120K🕖 2 years ago
LeadSimple

Lead Software Engineer

🌏 Worldwide💰 USD120K - USD140K🕖 2 years ago
Iterative

Senior Frontend Engineer

🌏 Worldwide💰 USD50K - USD180K🕖 2 years ago
Wander

Data Engineer

🌏 Worldwide💰 USD10K - USD100K🕖 2 years ago
Covariant

Production Engineer

United States💰 USD60K - USD100K🕖 2 years ago
Commit

Senior Back End Developer

Canada💰 USD110K - USD140K🕖 2 years ago
AON3D

Senior Frontend Engineer Platform

Montreal, Qc or Remote USA or Canada💰 USD60K - USD120K🕖 2 years ago
Philo

IT Engineer

San Francisco, California, United States💰 USD70K - USD120K🕖 2 years ago
Canonical - Jobs

Senior Software Engineer Cloud Images

Syracuse, New York, United States💰 USD70K - USD120K🕖 2 years ago
Levity AI

Senior Product Designer

🌏 Worldwide💰 USD60K - USD70K🕖 2 years ago
Clevertech

Hands On Engineering Manager

🌏 Worldwide💰 USD50K - USD130K🕖 2 years ago
SOCi

Full Stack Software Engineer

🌏 Worldwide💰 USD100K - USD140K🕖 2 years ago
Zuplo

Senior Front End Developer

🌏 Worldwide💰 USD80K - USD150K🕖 2 years ago
Tettra

Customer Success Manager

🇺🇸 Remote US💰 USD60K - USD100K🕖 2 years ago
Angi

Senior Software Engineer .NET Core

San Francisco, California, United States💰 USD65K - USD120K🕖 2 years ago
Ethereum

Front End TypeScript Developer

Remote💰 USD60K - USD120K🕖 2 years ago
Toptal

Senior UX UI Designer

🌏 Worldwide💰 USD50K - USD300K🕖 2 years ago