Automation Developer

The Role NexBotix’s growing Intelligent Automation Practice requires a customer-driven, solution-oriented motivated and enthusiastic Automation Developer to be responsible for delivering high quality automated business processes to our new and existing customers. The individual will also be responsible for handling technical escalations for managed service solutions. This is a technical role, and the individual is responsible for working alongside a team of developers that are delivering intelligent automation solutions to new and existing customers, managing customer support complex issues and investigating technical bugs/issues. This individual should excel in identifying solutions with excellent attention to detail and supporting the creation of solution designs. This person should also be confident in communicating with customers, being a trusted technical representative at NexBotix for stakeholders, to communicate updates, resolve issues and deliver reports internally as required. As a technology start-up in a very exciting space, we are extremely passionate about excellent customer service and experience, continuous innovation, combined with an extremely collaborative culture. The successful candidate will have good experience in the intelligent automation space, having worked with RPA technologies, preferably Automation Anywhere, but may include UiPath, Blue Prism, and/or NICE. Experience using Optical Character Recognition (OCR), and other AI technologies are favourable. NexBotix Managed Service Customers leverage our own in-house automation capabilities (including our NexBots) as well as other AI technologies for end-to-end business process automation – an aptitude to learning new technologies is key! The Automation Developer role anchors in our Technology area, alongside Project Delivery, Customer Support and Customer Success teams.

About You You will be a subject matter expert in RPA from a process definition and deployment perspective. You will have a keen interest in industry 4.0 technologies such as AI, ML, IoT and cloud, with a specialisation in RPA. You are a hands-on producer, with the skills and experience of a solution orientated process analyst and an agile project leader – this role is about doing, and owning, both of those things in detail. You are customer facing and enjoy building trusting, effective relationships, that create results. An experienced fan of modern ways-of-working for delivery management and the toolset to support this (e.g., Azure DevOps, JIRA, Monday.com, Trello, TeamWork, Tailscale and others), you will own agility-based delivery engagements, bridging our solutions delivery team with the customer SMEs and key stakeholders. Essential Skills Technical – Automation Anywhere certified/qualified and 4 years’+ experience automating business processes Problem-Solver: Strong troubleshooter! Able to recognise problems, gather facts, analyse information with strong deductive reasoning skills. Communication: Clear and concise communication which is tailored appropriately for your audience. Organisation: Proactive and motivated! Able to self-organise and has a strong appreciation for deadlines and commitments. People Skills: Our people are our greatest asset and the reason why our customers love working with us! The ideal ‘NexBod’ is: positive, friendly, helpful, proactive, collaborative, approachable, self-aware, empathetic and kind. Innovation: Our philosophy is that there is a solution to every problem, and it’s our job to find it! We want people that are as passionate as we are about optimising and transforming the way businesses operate with technology. Relationship Management: has the ability to grow and foster meaningful and trusted relationships with internal and external peers. Desirable Skills Qualifications in other technologies including UiPath, Blue Prism, Business Analysis, NICE and associated technologies are beneficial Optical Character Recognition (OCR) and other AI technologies is desirable Experience with cloud technologies (Azure/AWS) Some coding experience i.e., C# or Python Experience in solution architecture is beneficial What’s On Offer Our salary offer for this role is £50k and will be influenced by what you bring in experience, achievements, suitability and skills, in the context of the role and the person we seek.

The role is full-time, with base contract hours of 09:00-18:00. We have a market-leading scheme in place, which offers you one full day-off on a rolling 3-week basis. Yes, you read that right! We offer a Wellness Day Off, to all employees that opt in, on a 3-week rota basis. We give back this time, in recognition that we are a business with peaks of demand, and this can sometimes be long days, and unsocial hours.

Other benefits include a pension scheme, optional private medical insurance, 23 days annual leave (plus the UK Public Holidays), and an extra half-day leave on your birthday. NexBotix operates as a fully remote business, therefore you will be home-based so will need an appropriate working from home set-up that enables you to be productive and comfortable. But do not fear – we have in-person All-Hands company days around 4-times a year as well as other ad hoc meetups and on-site customer working where it is needed. Therefore, flexibility to travel and work on client/other sites across various locations is a requirement.

How To Apply and the Stages Ahead Submission: Send your CV and a link to your Explainer Video* (2-5 minutes is what we are looking for). In your Explainer we want you to tell us what you can bring to NexBotix, a bit about you, your identity and what makes you tick, and how your experience and skills align with the needs of this role. Do make sure we have any access details we need to get to see your video. First Stage Interview: If you’re a good-fit, we’ll invite you to the first interview stage, which we expect to be around an hour long and will be online. Here, we’ll explore your experience and your fit a bit further, and you’ll get to do the same with us! Expect to cover your professional experience, competency, and a deeper-dive into your fit against what we have set out. We’ll give feedback in 48-hours of concluding the stage, and this may include an offer to the final stage.

Technical Assessment: Following a successful First Stage interview we will invite you to complete a technical assessment (offline) and submit this back to us within 48-hours.

Final Stage Interview: We will conclude the process with a final stage online interview for maximum one-hour. This will be an opportunity for you to meet with our CEO, and Engineering Director (your Line Manager, who you will have met previously), as a final step in this interview process. Once again, you’ll have your opportunity to check-us out, too. And we’ll look to wrap up our final decisions and feedback in 48 hours from the end of this stage.

*We ask for an Explainer Video to get advance insight into you as a person and what you believe you can bring to our business and your new team! This is an important step in the interview process, enabling us to progress your application to the First Stage Interview.

Key Skills

• Python
• C#