Sr. ServiceNow Developer/Architect

This is a Sr ServiceNow Development role for someone who can work independently and is ideal for someone who has worked as a Lead and can be hands on and manage their own full life cycle projects

Strong ServiceNow Development/Implementations experience with ITSM, ITOM, ITAMCertifications RequiredMust be able to support an EST scheduleRemote with up to 10% travelSalaried position plus bonus and benefits - no third-party candidates

DescriptionWe are seeking an experienced ServiceNow Developer/ Architect to join our team. The successful candidate will be responsible for designing, developing, and implementing ServiceNow solutions across various modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and the Integration Hub. This role requires a deep understanding of ServiceNow architecture, best practices, and integration capabilities.

Your Impact: Design and develop ServiceNow applications and customizations to meet business requirements, following best practices and industry standards.Implement and configure ITSM processes, including Incident ManagementProblem Management, Change Management, and Service CatalogDesign and implement ITOM solutions, such as Event Management, Discovery Orchestration, and Cloud ManagementDevelop and maintain ITAM processes, including Hardware Asset Management, Software Asset Management, and License ManagementIntegrate ServiceNow with third-party systems using Integration Hub, ensuring seamless data exchange and synchronizationCollaborate with cross-functional teams, including business analysts, project managers, and subject matter experts, to gather requirements and align solutions with business objectivesParticipate in the entire software development lifecycle, from requirements gathering to deployment and maintenanceEnsure the quality and performance of ServiceNow solutions through testing, debugging, and optimizationProvide technical guidance, mentoring, and knowledge transfer to junior team membersStay up-to-date with the latest ServiceNow releases, features, and best practices, and recommend improvements and upgrades

Successful Candidates will have:Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experienceMinimum of 5 years of experience in ServiceNow development and implementation, with a strong focus on ITSM, ITOM, ITAM, and Integration Hub.Certified ServiceNow System Administrator at a minimum. Additional certifications a strong plusProficient in ServiceNow scripting languages (JavaScript, AngularJS, HTML, CSS, etc.) and ServiceNow application development best practices.Experience with ServiceNow integrations, including REST APIs, SOAP, and other integration methodsStrong understanding of IT Service Management, IT Operations Management, and IT Asset Management processes and best practices.Ability to work in a fast-paced, agile environment and manage multiple priorities effectivelyExperience in project management, requirements gathering, and stakeholder management is a plusPrior experience with Implement and optimize ServiceNow Project Portfolio Management (PPM) processes, including project planning, resource management, demand management, and portfolio reporting preferred

Vertex Solutions Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law.

Key Skills

• REST APIs
• Agile
• JavaScript